Where is my character?

[MutalisM]

I played for like 10 hours yesterday as MutalisM and now I can not find my progress. It keeps wanting me to make a new character...

[R2CS_Mark]

Kindly refer to your ticket.

[MutalisM]

Ty for your expedient and helpful response. Can I switch to an EST server?

[R2CS_Pat]

Unfortunately, character transfers from one server to another are not available. If you wish to switch to a new server, you will need to start fresh.