Announcement

Collapse

Official Community Discord Server

Join us on the new R2Games Community Discord Server! https://discord.gg/VFMzFDqKq5
See more
See less

I have a question and I need major of Kabam or R2game's answer...

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • I have a question and I need major of Kabam or R2game's answer...

    Today I got paper checkout of Credit Card. As I recharge 2000 balens 19 times (US$19.99 X 19 times ) but my checkout paper showed it's US$21.31 X 19 times.... 10000 balens $99.99, in my paper it's showed need me pay US$106.64 back. I phoned my card bank and they checked and said it's the Payee (Kabam)'s side problem and gave my bank of credit card's prize. I wanna know what's going on, i got e-mail of checkout, too, paypal showed should pay $19.99, $99,99 why from my bank paper checkout they want me pay $21.31 and $106.64 back?? AND THEY ALREADY ANSWERED ME IT'S THE PAYEE SIDE PROBLEM...SO I NEED KABAM'S ANSWER. tHX~!

  • #2
    send a kabam ticket

    Comment


    • #3
      How can i send a ticket to them?

      Comment


      • #4
        Are you buying the balens with the original currency or using an exchange rate?

        Exchange rates can go up and down. I have often paid a little less for ViP membership due to the exchange rate between £ and $ changing.

        Comment


        • #5
          If you valut its not the same as you pay inside you country problie take some amout for exchange frome you valut to $ or € its dose same in Sweden there we have SEK and pay in $
          Character - Taggen
          Server - S100 Goulpass Keep
          Class - Archer
          Battle Rating -2.4M BR
          Slyph - Orange Electro, Light, Dark
          Highest CW ranking - 26th

          Comment


          • #6
            I'm from Australia, so my recharge on r2 platform, for $20 is around the same for that. It's just the currency difference between countries.
            Wartune's Cookie is retired. In game drama and Cashing is outrageous. Enjoy peeps!

            Server: [S242] Whitecrown- IGN: Cookie - Guild: DevilsGate - Class: Sorcerer - VIP: level 7 - Set: Heroic/Imperial - level: 71 - BR: 2.06 mil - Angel: lvl 80 Eostre

            Comment


            • #7
              if ur from u.k and recharge u get currency exchange sometimes its low sometimes its high (normal exchange rates )

              Comment


              • #8
                Originally posted by AliceMagnoid View Post
                How can i send a ticket to them?
                If you play wartune, there is a G M button just top right of your screen. You click it and the browser takes you to R2 Tickets System. If any problem arises, there is need you can send them a ticket.
                Last edited by Alberteiny; 03-02-2014, 01:33 AM.

                Comment


                • #9
                  Originally posted by AliceMagnoid View Post
                  How can i send a ticket to them?
                  It is different for Kabam. GM button won't work. Check this thread http://forum.r2games.com/showthread....a-ticket-guide

                  Comment


                  • #10
                    Originally posted by dwmedia View Post
                    If you valut its not the same as you pay inside you country problie take some amout for exchange frome you valut to $ or € its dose same in Sweden there we have SEK and pay in $
                    No one has any idea what you are blabbering about.

                    At least use google translate.
                    Officially retired from Wartune and Forums.
                    [No longer logging in]

                    Comment


                    • #11
                      Originally posted by CondorHero View Post
                      No one has any idea what you are blabbering about.

                      At least use google translate.
                      he said the same thing as deaththekid

                      Comment


                      • #12
                        Originally posted by CondorHero View Post
                        No one has any idea what you are blabbering about.

                        At least use google translate.
                        You are "retired" and all u do on forum is trying to be the wiseguy... welldone

                        Comment


                        • #13
                          Originally posted by AliceMagnoid View Post
                          Today I got paper checkout of Credit Card. As I recharge 2000 balens 19 times (US$19.99 X 19 times ) but my checkout paper showed it's US$21.31 X 19 times.... 10000 balens $99.99, in my paper it's showed need me pay US$106.64 back. I phoned my card bank and they checked and said it's the Payee (Kabam)'s side problem and gave my bank of credit card's prize. I wanna know what's going on, i got e-mail of checkout, too, paypal showed should pay $19.99, $99,99 why from my bank paper checkout they want me pay $21.31 and $106.64 back?? AND THEY ALREADY ANSWERED ME IT'S THE PAYEE SIDE PROBLEM...SO I NEED KABAM'S ANSWER. tHX~!
                          OK so you used a Credit card. Most credit cards have charges on:

                          1) International purchases,
                          2) Foreign currency exchange and
                          3) Internet purchases.
                          | GNUTerryPrachett |

                          | |
                          | | | |

                          Comment

                          Working...
                          X