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Reclaim balens after recharge

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  • Reclaim balens after recharge

    Hi,
    i have a problem. I have done a recharge of USD 4,99 for 500 Balens by visa card, but i didn't any balens, i did it 2 times.
    Yet i active VIP firts and it did. my player and account name is Pyraf, serveur 567 Remisetr. i did it the 05-08-2014 .
    I go to my bank to see what happen and they show that the operation debited my account. But still at this moment i receive nothing. please help

  • #2
    send a ticket instead of posting a new thread
    SERVER: Kong Server 4 Oceanic (others see us as Kong-S6)
    IGN: Kimwong
    CLASS: Knight
    PLAYER TYPE: Light casher
    BATTLE RATING: 300K - 420K range
    Casual playing now, not gonna spend too much time

    Comment


    • #3
      Originally posted by Pyraf View Post
      Hi,
      i have a problem. I have done a recharge of USD 4,99 for 500 Balens by visa card, but i didn't any balens, i did it 2 times.
      Yet i active VIP firts and it did. my player and account name is Pyraf, serveur 567 Remisetr. i did it the 05-08-2014 .
      I go to my bank to see what happen and they show that the operation debited my account. But still at this moment i receive nothing. please help
      Please submit a ticket. If you don't get your issue sorted within 24 hours: please contact myself or another mod: referencing this thread and we'll chase it up for you.
      | GNUTerryPrachett |

      | |
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