my ticket was "sent to billing" just like the merge ticket on the 7th and am still waiting for that.. so not much hope for me
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Well it is very simple for me. If I dont recieve the promised package, outside of my VIP membership I will not spend fresh money in this game until this is solved. I think that is fair right?
I send in a ticket but I think the easiest way to sort this out for them is just to go through their payment account and check who paid for balens between the 25th and 27th and who didnt got the packages and work from there.Last edited by R23902063; 12-29-2012, 04:28 AM.
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Originally posted by R23902063 View PostWell it is very simple for me. If I dont recieve the promised package, outside of my VIP membership I will not spend fresh money in this game until this is solved. I think that is fair right?
I send in a ticket but I think the easiest way for them is just to go through their payment account and check who charged and who didnt and work from there.
Trust me when I say there are changes being made to make this process go smoother and to prevent future issues like this from occurring.Last edited by MemoryLane; 12-29-2012, 05:06 AM.New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5
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They closed mine saying it was resolved for this but I still have not gotten anything and socketing rods are so not cheapName: Niasaj
Server: S19 - Desert of Curses
Classification: ArchMage
Guild Leader: Alliance
BR: 17.3million+
and yes, I am planning to kidnap you and ransom you back to others.. that or sell you on ebay.
Look I has Belgian Chocolate!
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They finally replied and closed the tickets after almost a month. Included in the tickets are the order nummers and confirmation we did pay 20$ for the bonus and that we have recieved our bonusses.
That is very nice they verified all that, but there is one problem however. The bonusses never got through. They just assumed the order went through but in reality it did not (error in the code?). So I re-opened our tickets.Last edited by R23902063; 01-20-2013, 12:40 AM.
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