Announcement

Collapse
No announcement yet.

Wonderhill Account Sign-In Data Migration Info

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • #31
    Originally posted by MemoryLane View Post

    Probably won't be connected to Facebook after the migration, since there's no option to connect to Facebook on the validation page. They will enter an email and password as outlined in the steps in the first post, and that email and password will be what they use once migration is complete.
    Thanks, that's clear and helpful, I shall pass it on to anyone that asks
    **********************
    FireAndIce
    Mage +112m
    Spouse: Styx (+110m br archer)
    Ancients guild
    Gamerocks S8

    (merged with S2, S6, S12, S39, S66 & S73)
    **********************

    Comment


    • #32
      nope tryed to send ticket but it wont let me send that as well all cos of this daft new changes to it

      Comment


      • #33
        A ticket to R2, I mean. You should be able to click the support link at the top of the game page. Provide the information I told you to include. Then come back and let me know so I can make sure it goes to the proper people. Of course, it's the weekend now, so I'm also going to tell you to ignore the reply if you get a copy paste of what I wrote in the first post of this thread.
        New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

        Received a random forum error? Refresh the page first, sometimes the error message is the error.

        Some inboxes are broken, including mine. Please don't send me private messages at this time.

        Rules of the Forum are found here.

        R2Games Ticket System for browser games: https://www.r2games.com/support

        Comment


        • #34
          i do all things , now i get a code for reward but ... i dont know/see where i can use it ...

          Comment


          • #35
            You use the code in your Hot Events panel, at the bottom of the list of events where it says "Event Prizes".
            New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

            Received a random forum error? Refresh the page first, sometimes the error message is the error.

            Some inboxes are broken, including mine. Please don't send me private messages at this time.

            Rules of the Forum are found here.

            R2Games Ticket System for browser games: https://www.r2games.com/support

            Comment


            • #36
              so we migrate cause there is a security issue ..
              why they leave that issue for 40 days before the accual migration ( got that time scale from hot events as they do not even mention it elsewhere ) .. ?

              let alone the email u get ..

              Dear,
              You are receiving this email because you have signed up for a new account with GAMEROCKS.
              If you did not create an account with GAMEROCKS, please ignore this email.

              so they create an account for u .. as i not created it i should ignore validateing it i guess ..
              Last edited by demoniced; 11-25-2017, 06:48 AM.

              Comment


              • #37
                would help if the GM icon dint take us to R2 cos when i click on server 49 on the servers the char comes up with can not find so its only for R2 games and not wonderhill so how the hell am i ment to send a ticket?????

                Comment


                • #38
                  Originally posted by MemoryLane View Post

                  Probably won't be connected to Facebook after the migration, since there's no option to connect to Facebook on the validation page. They will enter an email and password as outlined in the steps in the first post, and that email and password will be what they use once migration is complete.
                  dose that mean players who login using their fb login will have to re do their game since its tied to the fb log in or will it transfer your current game to the new password and log in

                  Comment


                  • #39
                    Originally posted by DragonPhoenixRage View Post
                    would help if the GM icon dint take us to R2 cos when i click on server 49 on the servers the char comes up with can not find so its only for R2 games and not wonderhill so how the hell am i ment to send a ticket?????
                    Click the red button that says Support directly above the game screen, on the banner.

                    Originally posted by thor31 View Post

                    dose that mean players who login using their fb login will have to re do their game since its tied to the fb log in or will it transfer your current game to the new password and log in
                    When filling out the form, you are creating a new account on the new platform. Your character data will be bound to that account on that platform once the data migration is complete. As long as you validate the email address, you lose nothing at all. The only change is instead of clicking the Facebook login, you just log in.

                    I don't think anyone who plays on Wonderhill using the Facebook login option will continue to use the Facebook login option after the migration, since there isn't an option to use Facebook in any of the forms.

                    Do keep in mind that whatever login info you put in the form won't take effect until after the migration.
                    New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

                    Received a random forum error? Refresh the page first, sometimes the error message is the error.

                    Some inboxes are broken, including mine. Please don't send me private messages at this time.

                    Rules of the Forum are found here.

                    R2Games Ticket System for browser games: https://www.r2games.com/support

                    Comment


                    • #40
                      Several have gotten the submit button to work after removing special characters from their name. It's not officially confirmed that this is the reason for it not working, but if those of you currently stuck do have special characters in your name, then these players might be on to something.

                      Those of you still stuck, please check your name. If you need your name changed, please send in a ticket and R2 will help change it for you, just include the name, and a couple back up options, you want it set to.
                      New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

                      Received a random forum error? Refresh the page first, sometimes the error message is the error.

                      Some inboxes are broken, including mine. Please don't send me private messages at this time.

                      Rules of the Forum are found here.

                      R2Games Ticket System for browser games: https://www.r2games.com/support

                      Comment


                      • #41
                        Originally posted by desiree_spark View Post
                        I got the email to my current email address and was able to click the link for the code. But, I did that yesterday and today when I logged in I had to use my old email (not the one I verified because my old email originally used to make this account is no longer valid due to changing my service provider) Is this due to the migration not happening yet? When is the migration going to happen? Is that when I start logging in using my proper email address? I also had to make an account on R2 to ask my questions in this forum because I don't use R2 I on Wonderhill.
                        I am in the same Boat desiree_spark So I take I can use my new Email Address on this event and
                        The email and password will be used after data migration to the new gamerocks site. Correct?

                        Comment


                        • #42
                          Originally posted by StarfighterJ View Post

                          I am in the same Boat desiree_spark So I take I can use my new Email Address on this event and
                          The email and password will be used after data migration to the new gamerocks site. Correct?
                          Whatever login info you put in the form won't take effect until after the migration. Use your normal login method until then.
                          New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

                          Received a random forum error? Refresh the page first, sometimes the error message is the error.

                          Some inboxes are broken, including mine. Please don't send me private messages at this time.

                          Rules of the Forum are found here.

                          R2Games Ticket System for browser games: https://www.r2games.com/support

                          Comment


                          • #43
                            First post as evolved again. It now includes an FAQ for the most common questions asked in this thread. Let me know if there's any other questions, or questions people in your servers are asking, and I'll add them to the list.

                            This is the point where I feel like Wonderhill should have prepared their website a little bit better.
                            New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

                            Received a random forum error? Refresh the page first, sometimes the error message is the error.

                            Some inboxes are broken, including mine. Please don't send me private messages at this time.

                            Rules of the Forum are found here.

                            R2Games Ticket System for browser games: https://www.r2games.com/support

                            Comment


                            • #44
                              when exacly is this migration going to be happening? As if it is for security reasons, it seems a bit odd to drag it out...
                              Kabam -57 Archer
                              Kabam -67 Knight
                              Non casher and proud of it.

                              Comment


                              • #45
                                Originally posted by Gimmikc View Post
                                when exacly is this migration going to be happening? As if it is for security reasons, it seems a bit odd to drag it out...
                                Someone mentioned dates on the hot event panel, so that might be how long they are giving everyone to log in and validate themselves. Wouldn't want it to be too quick, since actives who happen to be away on holiday, or winter break, or out of town, or away for any reason for a semi-extended time would miss the window.

                                Tomorrow I will ask the next logical question - what happens to those who don't make it back in time.
                                New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

                                Received a random forum error? Refresh the page first, sometimes the error message is the error.

                                Some inboxes are broken, including mine. Please don't send me private messages at this time.

                                Rules of the Forum are found here.

                                R2Games Ticket System for browser games: https://www.r2games.com/support

                                Comment

                                Working...
                                X