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Wartune GameRocks to R2Games Transfer FAQ------Update 0929

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  • #31
    Originally posted by Norapal View Post
    i did the binding but did not activate and now it says its too old and wont activate. when i try logging in r2 it says incorrect password and i clicked forgot password and did not recieve email so i am assuming that i did not activate my account
    You would have had to be logged into the R2 account in order to bind your Gamerocks character to it, so maybe your character isn't on that account?
    Received a random forum error? Refresh the page first, sometimes the error message is the error.

    Some inboxes are broken, including mine. Please don't send me private messages at this time.

    Rules of the Forum are found here.

    R2Games Ticket System for browser games: https://www.r2games.com/support

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    • #32
      HI, sorry for posting here but I believe they forgot about our maintenance since game is riddled with lag I cant find forum that is discussing this issue. Hope not a pain in the behind.
      LAGTUNES

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      • #33
        My friend Rodianna (user name) is not teck savvy and has tried to get her account linked and has failed. She can no longer log to gamerocks.com to access her account. She was located on S9 Europe. I can provide her old user/pswd if u need. She has played for many years and will miss her in the game if she can not make the transfer. Please help.
        Her account log is: atulevony@hotmail.com
        Last edited by ChakaZ; 03-13-2020, 01:06 PM.

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        • #34

          why there are no boxes in the city

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          • #35
            eving 7 day

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            • #36
              Originally posted by ChakaZ View Post
              My friend Rodianna (user name) is not teck savvy and has tried to get her account linked and has failed. She can no longer log to gamerocks.com to access her account. She was located on S9 Europe. I can provide her old user/pswd if u need. She has played for many years and will miss her in the game if she can not make the transfer. Please help.
              Her account log is:
              She needs to send in a ticket herself. Once she has done that, she should reach out to me herself. We cannot work through friends of players to resolve player issues.
              Received a random forum error? Refresh the page first, sometimes the error message is the error.

              Some inboxes are broken, including mine. Please don't send me private messages at this time.

              Rules of the Forum are found here.

              R2Games Ticket System for browser games: https://www.r2games.com/support

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              • #37
                r2
                sleep this game
                boxes in the city

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                • #38
                  Originally posted by Melodiq View Post
                  r2
                  sleep this game
                  boxes in the city
                  Giftpiles in the city sometimes have a several day break between cycles. This thread is not for reporting bugs in the game.
                  Received a random forum error? Refresh the page first, sometimes the error message is the error.

                  Some inboxes are broken, including mine. Please don't send me private messages at this time.

                  Rules of the Forum are found here.

                  R2Games Ticket System for browser games: https://www.r2games.com/support

                  Comment


                  • #39
                    Originally posted by MemoryLane View Post
                    Wartune Gamerocks Transfer FAQ


                    NEW INSTRUCTIONS FOR THOSE STILL UNABLE TO LOG IN OR LOCATE CHARACTERS:

                    http://forum.r2games.com/forum/brows...erocks-players




                    f1. Why the transfer to R2 Games?
                    a1. Gamerocks is an operator of Wartune under R2Games and we, R2 Games, have had a friendly cooperation with Gamerocks for an extended period of time. However, since 2018, Gamerocks has accumulated numerous overdue liabilities on IDC server costs and commissions.


                    f2. Will players lose anything?
                    a2. This won't cause any losses or changes to your characters (including Balens, Bound Balens, Sylph, Willpower, Item, Clothing, Mount, Marriage, Guild, etc).


                    f3. I already have my existing R2 Games account, can I bind my Gamerocks account there? I get the message, "User already exists.", when I am trying to connect, what should I do? Can I bind multiple R2Games accounts to one Gamerocks account?
                    a3. Yes, please make sure you are logged in on your existing R2 Games account prior binding. Once you enter Wartune on Gamerocks, the process will be completed immediately.
                    If you are not logged in on your R2 Games account, you will be redirected to this binding page when you log onto Wartune on Gamerocks, you may now log in on your existing R2 Games account and please kindly refresh the binding page. Please also beware, you can only bind one R2 Games account to your Gamerocks account.


                    f4. What should I do if I have multiple Gamerocks accounts?
                    a4. You can only bind one Gamerocks account to one new account. If you have more than one, you need to create several R2 accounts.


                    f5. Where to login after the transfer?
                    a5. You can now log in on r2games.com, click Wartune Gamerocks on Gamerocks Games section or follow this link: https://www.r2games.com/play/?game=20


                    f6. When can I play at R2Games after the transfer?
                    a6. You can now log in on r2games.com, click Wartune Gamerocks on Gamerocks Games section or follow this link: https://www.r2games.com/play/?game=20

                    f7. Can I recharge as usual after the transfer?
                    f7. Recharge is now open on R2 Games too! If you have further enquiries, please contact us on http://www.r2games.com/support/


                    f8. What if I do not transfer the account?
                    a8. If you forfeit this registration to protect your characters, your regular gaming experience may not be able to continue in the future. To
                    further protect your rights, we suggest you to manage your account balance under the relevant legal framework between you and Gamerocks.


                    f9. Will there be compensation after the transfer?
                    a9. Regarding the compensation, we will keep you posted.


                    f10. What if I can not locate my characters after logging in at R2 Games?
                    a10. Please log in via the previous server. If you still can’t find them, please contact us via http://www.r2games.com/support/.


                    f11. How to submit tickets to R2 Games?
                    a11. Visit http://www.r2games.com/support and click Support>Game Issues>Bug reporting - Wartune Gamerocks and click “Submit a ticket”. Please provide your Gamerocks account, server and character name and the new R2Games account in the message.


                    f12. What should I do if I forgot my account?
                    a12. Visit http://www.r2games.com/support and click Support>Game Issues>Bug reporting - Wartune Gamerocks and click “Submit a ticket”. Please submit your ticket with your R2 Games account you wish to connect to, with your Gamerocks ID, server and character name.
                    Gamerocks ID: On Gamerocks, please click Settings on the top right hand corner. The number in Username will be your Gamerocks ID.


                    f13. What should I do if I forgot my password?
                    a13. Please visit http://www.r2games.com/support/?ac=issue&id=63 for the guides on password resetting. If it does not help, please send us a ticket.


                    f14. My monthly VIP subscription on Gamerocks was not processed, what should I do?
                    a14. Please contact R2 Games at http://www.r2games.com/support and 1 month of VIP subscription will be conpesated if the account details are verified. Also, it is recommended to cancel the subsciprtion on Gamerocks ASAP. Please note, this compensation scheme will not apply if similar issues arised after 1st of November, 2019.
                    Dear support administrators, the inconvenience that I entered with my account but they asked me to make a new character, but I already had a character years ago, his name is ThundeRStonE, I married Knill and I was in the guild of theonlygoths, now and entered to the account making a new one, and looking for help from my old colleagues, I also realized that my account is still there on the same server, but I cannot agree to it, I have past photos of when I had 6 million br, I don't know if this help to legitimize my character, please help me, thanks

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                    • #40
                      Dear support administrators, the inconvenience that I entered with my account but they asked me to make a new character, but I already had a character years ago, his name is ThundeRStonE, I married Knill and I was in the guild of theonlygoths, now and entered to the account making a new one, and looking for help from my old colleagues, I also realized that my account is still there on the same server, but I cannot agree to it, I have past photos of when I had 6 million br, I don't know if this help to legitimize my character, please help me, thanks

                      Comment


                      • #41
                        Originally posted by R2108774153 View Post
                        Dear support administrators, the inconvenience that I entered with my account but they asked me to make a new character, but I already had a character years ago, his name is ThundeRStonE, I married Knill and I was in the guild of theonlygoths, now and entered to the account making a new one, and looking for help from my old colleagues, I also realized that my account is still there on the same server, but I cannot agree to it, I have past photos of when I had 6 million br, I don't know if this help to legitimize my character, please help me, thanks
                        Almost there. It was at the top of the post you quoted: https://forum.r2games.com/forum/brow...erocks-players

                        Follow the instructions in bold red, pm me if you have any questions or issues.
                        Received a random forum error? Refresh the page first, sometimes the error message is the error.

                        Some inboxes are broken, including mine. Please don't send me private messages at this time.

                        Rules of the Forum are found here.

                        R2Games Ticket System for browser games: https://www.r2games.com/support

                        Comment


                        • #42
                          Originally posted by R26055511 View Post
                          r2 has put me on the wrong server i lost all of my seven years of play .......i am beside myself ...all the money and time gone.....i was on us S7west please advise
                          Same happen to me and now it is starting me as a new player. Lost everything

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