Announcement

Collapse

Official Community Discord Server

Join us on the new R2Games Community Discord Server! https://discord.gg/VFMzFDqKq5
See more
See less

Account GONE.

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Account GONE.

    I logged into my account today and its GONE my character is missing and some random named New character is there instead and wants me to start all over again from scratch...Where has my character gone? I WANT IT BACK!!

  • #2
    When was the last time you accessed this character? Do you remember exactly where you accessed your character from (website, client)? If it was website, and recently, double check your browser history and make sure you're accessing the game through the correct website. This game is available through several hosts, and specific characters can only be accessed through the original location the character was created on.

    If you have a purchase receipt, you can also check that and make sure you're attempting to access through the correct site. Also, double check that you're logged into the correct account.
    New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

    Received a random forum error? Refresh the page first, sometimes the error message is the error.

    Some inboxes are broken, including mine. Please don't send me private messages at this time.

    Rules of the Forum are found here.

    R2Games Ticket System for browser games: https://www.r2games.com/support

    Comment


    • #3
      same problem with my character on S37 after yesterday's crash, just started game in mini-client and my toon is missing, just giving me option to start new one, now missing on paid VIP for the period

      Comment


      • #4
        Originally posted by Clawminster View Post
        same problem with my character on S37 after yesterday's crash, just started game in mini-client and my toon is missing, just giving me option to start new one, now missing on paid VIP for the period
        Please note that you can only access a character on the account it was created on, and the account can only be accessed on the platform it was created on. Make sure you're on the correct platform, then double check that you're on the correct account. If you're sure on both, send in a ticket.
        New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

        Received a random forum error? Refresh the page first, sometimes the error message is the error.

        Some inboxes are broken, including mine. Please don't send me private messages at this time.

        Rules of the Forum are found here.

        R2Games Ticket System for browser games: https://www.r2games.com/support

        Comment

        Working...
        X