Any news on these yet do we sell or keep
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underground palace mount shards
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Originally posted by Xharry005x View PostAny news on these yet do we sell or keep
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Originally posted by Mentor_MrEUS View PostI am not sure if this is still going on, but we were told to have anyone that has them to put a ticket in and they can be exchanged into beast souls. Give that a shot.
but would be alot easier to bring underground palace back remove cloud adventures to 1 day
as the onlyway to get the magical anteater is from underground palace
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Originally posted by Xharry005x View Posti know you could send a email to r2 to ave mount shards converted to beast souls but when i asked about underground palace mount shards they said no and was told to keep eyes open in news section
but would be alot easier to bring underground palace back remove cloud adventures to 1 day
as the onlyway to get the magical anteater is from underground palace
Or just remove CA all together. Rewards are ***** and too frustrating when you continually go back spaces, land on a chest and get nothing (even if it's go forward).
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Originally posted by Mentor_MrEUS View PostI am not sure if this is still going on, but we were told to have anyone that has them to put a ticket in and they can be exchanged into beast souls. Give that a shot.
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Just to avoid confusion:
* Ancient beast shards require a ticket, so they can do an exchange on them to beast souls (1ABS:3BSouls). Please place the shards in the 1st slot of your inventory, and send a screenshot of them there with your character name in the same shot.
* Underground Palace shards I personally hadn't seen any updates on these. Will see what I can find out.
Update:
Please do the same with Underground Mount Shards, as what is recommended with Ancient Beast Shards. Once you have done so, please let us know the ticket number (if you received one), or character server number, platform and in game name, and we can forward for you.Retired Moderator.
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Originally posted by Whakapono View PostJust to avoid confusion:
* Ancient beast shards require a ticket, so they can do an exchange on them to beast souls (1ABS:3BSouls). Please place the shards in the 1st slot of your inventory, and send a screenshot of them there with your character name in the same shot.
* Underground Palace shards I personally hadn't seen any updates on these. Will see what I can find out.
Update:
Please do the same with Underground Mount Shards, as what is recommended with Ancient Beast Shards. Once you have done so, please let us know the ticket number (if you received one), or character server number, platform and in game name, and we can forward for you.
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I've never been able to replicate that error, harry, so I don't know how to get around it. Some people have been able to access that support page from a different service network, such as a mobile network if the provider is different. If you have no way to try from a different network, or if that also doesn't work, create a character on an R2 server, use the main site support system. Make sure to include all of your Kabam info in your ticket, maybe through in the error message for good measure. Grab us the character name and server you used to create your ticket when you're done.
And yes, same ratio.
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Originally posted by R238423534 View PostIf we still have both type of shards, should we send one ticket to request both, or separate them into 2 tickets? Please advise. Thanks.Retired Moderator.
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Originally posted by -M- View PostI've never been able to replicate that error, harry, so I don't know how to get around it. Some people have been able to access that support page from a different service network, such as a mobile network if the provider is different. If you have no way to try from a different network, or if that also doesn't work, create a character on an R2 server, use the main site support system. Make sure to include all of your Kabam info in your ticket, maybe through in the error message for good measure. Grab us the character name and server you used to create your ticket when you're done.
And yes, same ratio.
eres my ticket if you like to pass it on so i can get my beast souls from underground palace mount shards i ave placed them in 1st spot in inventory
Your case # is 530890Last edited by Xharry005x; 04-28-2016, 07:48 AM.
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