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Failed transaction?

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  • Failed transaction?

    I keep attempting to purchase VIP on my account but it keeps failing, here's a screenshot of what pops up. Any possible ways to fix this?

  • #2
    In the bottom left corner of your screenshot, there's a Contact Us link. Click that to be taken to Xsolla support, where they should be able to tell you why your payment is not able to be processed.
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    • #3
      i'd recommend trying to buy vip via r2 site if possible, ingame with Xsolla is just issues imo.
      'Do transformers get car or life insurance?'