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  • Failed transaction?

    I keep attempting to purchase VIP on my account but it keeps failing, here's a screenshot of what pops up. Any possible ways to fix this?

  • #2
    In the bottom left corner of your screenshot, there's a Contact Us link. Click that to be taken to Xsolla support, where they should be able to tell you why your payment is not able to be processed.
    Rules of the Forum are found here.

    R2Games Ticket System for browser games: www.r2games.com/support
    Mobile game Ticket System is accessed through the in-app support link.

    For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

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    • #3
      i'd recommend trying to buy vip via r2 site if possible, ingame with Xsolla is just issues imo.
      'Do transformers get car or life insurance?'

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