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I need help please!

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  • I need help please!

    Can anyone tell me why it would not let me create a ticket in support when I am filling in every box and filling in every thing correctly, I go to submit ticket and says ticket cannot be created please fix the following errors and then it doesn't tell me whats wrong.

  • #2
    It's hard to say without seeing what information you're putting in the ticket.

    I do know that if you include a screenshot, the ticket will error out like that if it's too big or in the wrong format.

    Feel free to fill out the ticket like normal and take a screenshot before hitting submit, then mail me the screenshot (do not post it on the forum) so I can try to help.
    Interested in becoming a Forum Moderator? Fill out the application HERE!

    Rules of the Forum are found here.

    R2Games Ticket System for browser games: www.r2games.com/support
    Mobile game Ticket System is accessed through the in-app support link.

    For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

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    • #3
      Thank you so much for trying to help me, I went to fill another one out so I could take a screen shot of it for you and I hit submit just to make sure I was still having trouble and it finally went through! Your good luck thank you so much I really appreciate it!!

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      • #4
        Good, glad it was resolved
        Interested in becoming a Forum Moderator? Fill out the application HERE!

        Rules of the Forum are found here.

        R2Games Ticket System for browser games: www.r2games.com/support
        Mobile game Ticket System is accessed through the in-app support link.

        For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

        Comment

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