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character log in issue

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  • character log in issue

    my issue is can't log in with one character loading is frozen on 0% or 100%... but with my other character its fine...
    already clear cashed cookies , reset laptop, used mozilla firefox and google chrome...should i file a ticket?
    ign: (S8)iamkyubi
    class: Hybrid Anti-mage Ranger
    plane; eidolon
    server: (S8) Kaspaya Beach
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