2018 Holiday Season - Customer Service Support

This year, Chinese New Year dates range from February 13th to February 21st. All of our developers will be unavailable during this period, as well as most R2Games staff. We will still be providing ticket services, forum support, and in-game monitoring during this holiday, but coverage and response times may be constricted.
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Hero Drilling EXP delivery issue

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  • #16
    Good morning. Please do as I suggested and advised you to do in PM . You can place the screenshots here, too. Keep in mind there might be a delay in reply as Chinese New Year starts (**. Thank you Archangel.
    REQUIRED INFO: Please don't forget to provide your in-game name/IGN, server name and number and also screen shots for the issues & problems experienced.


    • #17
      welp here are my latest batch of screenshots. they were taken yesterday 02/11/2018 but I was too tired to upload them. Some you will see that the drilling was not enough to level them up so in order to level them I used 5 time skip scrolls per hero that needed it.
      P.S. I submitted a ticket and now I will just wait on their reply to it when they conclude their vacation.