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Ticket System Issues

Dear Players, we are experiencing technical difficulties with the ticket system, tickets may take longer to respond. Thanks for your patience.
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Log in Issue

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  • Log in Issue

    Hello, I can't access my account. It's stuck at this page:
    Click image for larger version

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  • #2
    I'm from the same server ud10. I had the same problem and tried using a different browser and that worked for me.

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    • #3
      Same issue on S212 aka UB78 one hour last day of tycoon.....

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      • #4
        Have been having same login issue (on S124 Prince of Hope) since around 6:04 pm EST. Have tried both Chrome and Firefox browsers. Have also cleared cache. Game was running just fine from 5:25 pm to about 6:04 pm. Problem began with multiple loss of connection to server, then cannot login.
        Attached Files

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        • #5
          same on ud6, i cant get it to load

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          • #6
            Originally posted by R293351197 View Post
            Same issue on S212 aka UB78 one hour last day of tycoon.....
            same in mine server last hour before reset could not log in game,S139 Haunted Junction ud5 And im lost 3st place in Tycon,mine rewards in Hot events for spendind diamonds 4k im not colect


            Last edited by Р27212723; 08-15-2019, 06:47 PM.

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            • #7
              Is issue fixed?

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              • #8
                Originally posted by Alkaris View Post
                Is issue fixed?
                Yes, a few hours later, it got fixed.

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                • #9
                  Hello, I can't access my account. It's stuck at this page,every night one hour before reset im stuck,im have that problem 15.08.2019 look time in picture

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