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Ticket System Issues

Dear Players, we are experiencing technical difficulties with the ticket system, tickets may take longer to respond. Thanks for your patience.
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Missing events?

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  • Missing events?


    Craft master missing and Djinni missing?


    https://recordit.co/xOVKiy6rjj


  • #2
    Good morning. Issue has been reported and signaled. Thank you for coming with it.

    EDIT: Can you recheck after you clean/clear cache and history, refresh game page, switch browsers, reboot your machine? Please, try a manual cleaning/clearing of cache and history on the browsers you're using. It has been checked and icons are there for both event which should have started today. Also, can you confirm if there is only you experiencing this or there are other players on server having the same issue (this to determine if it is individual issue or a server spread one). Thank you. It seems like icons and actual events are there now:
    Click image for larger version

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    Last edited by Sidhe; 09-12-2019, 10:36 PM.
    REQUIRED INFO: Don't forget to provide your IGN, server name & number and screenshots for the issues & problems experienced. Recharge issues will require your transaction ID. Screenshots provided must be uncropped and timestamped.

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    • #3
      I have them now. Thanks

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      • #4
        Hello, glad it got resolved. Thank you for coming with the confirmation. Have a good weekend and happy playing .
        REQUIRED INFO: Don't forget to provide your IGN, server name & number and screenshots for the issues & problems experienced. Recharge issues will require your transaction ID. Screenshots provided must be uncropped and timestamped.

        Comment

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