League of Angels - Server Merges 04/19

[R2_Henry Jr.]

Dear Heroes and Angels,

After collecting your ideas on the server merge and evaluating the server dates, we decided to merge some servers below on April 19th at 4:00:00 EST ( 16:00 GMT+8, 09:00 GMT, 01:00 PST).

Servers will be shut down for about 5 hours. Please see below for server merge details:


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Multiple Characters
Multiple characters for one account will not be combined with each other, your character remains with whichever server you login to access him/her.
For example, suppose S1 merges with S2 and you have a character on each. When you login to S1, your character will be whichever character you had before on S1; and the same for when you login to S2.


Character Name & Guild Name
1. When there are two or more character names that are similar, each of the characters will be given a suffix (e.g.: Marina.S1). These players will receive a Name Change Card via mail.
2. When there are two or more guild names that are similar, each of the guilds will be given a suffix (e.g.: Rex.S1). The guild leaders will receive a Name Change Card via mail.


Information Reserved
All players' information will remain the same as the server you were previously in (rankings not included).


Resets
1. Account Reset: Offline for 7 days or more; level 15 and below (Lvl. 15 included); no VIP subscription.
2. Zodiac Rankings Reset. Challenge the Zodiac after the merge to rank among the great!
3. Team Arena Rankings Reset. Uncollected rewards obtained from Team Arena will be sent to the player via mail.
4. Clash of Might Rankings Reset. Uncollected rewards obtained from Clash of Might will be sent to the player via mail.
5. Points Reset. Uncollected rewards obtained from Tidal Pool, Gemology and Raiders will be sent to the player via mail.
6. Rankings Record Reset. Uncollected rewards obtained from Wyrm Race, Gemology and Tidal Pool will be sent to the player via mail.
*All Ranking records (Clash of Might, Team Arena) will be reset after the merge.


Hot Events
Hot events in merged servers will be reset after the merge; however, rewards from existing events are still retrievable.

We apologize for any and all inconvenience this may cause you. Please check the new server merge events with huge amounts of rewards we are preparing!

Thanks again for your understanding, and we hope to see you in game!

R2Games LoA Ops Team

Official Site: http://loa.r2games.com/
Forum: http://forum.r2games.com/
Facebook: https://www.facebook.com/LeagueOfAngels.R2
Twitter: https://twitter.com/LoA_R2

[Sidhe]

Hello sidhe I'm still wondering if dev will fix problem with the new st Patricks day print in homestead i keep getting database error when trying to replace clovers in print i have not seen anything on this problem anywhere or has there been a fix already it hasn't worked since merge

Hello. Please post your data (IGN, server name and number) and screenshots of the error message you're getting when you try to perform the action you're mentioning (it would be awesome if you open a new thread in Support section ) so that I can report it to be checked. Thank you.

[Dragarr]

Hello sidhe I'm still wondering if dev will fix problem with the new st Patricks day print in homestead i keep getting database error when trying to replace clovers in print i have not seen anything on this problem anywhere or has there been a fix already it hasn't worked since merge

[kirklive]

wat srever did ua54 turn into? i cant find it anywhere

[Phoenixskye]

Hello Phoenix. That is a question for which only support and IT team might have an answer for . So, please, address the issue to support, give all the requested data (IGN/server name and number), attach the ss taken (like you did here), give a detailed description of the issue you are facing. I will also forward the issue again, but for solving the problem, it is support which can do something, via your submitted. In the ticket you submit, please mention there are more on your server facing the same problem with main chars not working or being accessible but with low chars created and seeming to replace mains.

Ty for time

[Sidhe]

Hello Phoenix. That is a question for which only support and IT team might have an answer for . So, please, address the issue to support, give all the requested data (IGN/server name and number), attach the ss taken (like you did here), give a detailed description of the issue you are facing. I will also forward the issue again, but for solving the problem, it is support which can do something, via your submitted ticket. In the ticket you submit, please mention there are more on your server facing the same problem with main chars not working or being accessible but with low chars created and seeming to replace mains.

[Phoenixskye]

[Phoenixskye]

My server was s330. s330 merge to uc23 . When log on i go to s330 server with uc23 players. Main avitars not working. We got all sub low level avitars. Nobody can play main avitars for 5 days.Only sub low level avitars are playable. Look (server s330)lop left of pic.Look pc time and date. Question is,HOW CAN I STILL BE ON S330 IF IT MERGE WITH UC23?

[Phoenixskye]

[Sidhe]

Hello. Last update handed in is that ud9 issues have been solved and servers should be working fine now. If anything not being so, please come here with an update so that it can be forwarded and reported. Compensation is to be issued in game. Thank you.

[blackcherrysundae]

Thank you for correcting the problems with ud9 seem to be working again Ziggy and Dusty uc5

[blackcherrysundae]

Any feedback from mentors would be appreciated, you are all we have to communicate the progress as to what is being communicated up the chain.
We need the calendar set to the proper date so our server is in sync with the game.

[blackcherrysundae]

If there are other mentors on that can pass this info along it would be greatly appreciated, Lets make this a team effort please.

[R278650157]

Here are some snap shots of issues with UD9..my igname is DustyUC5

[blackcherrysundae]

error messages are too fast for a screen shot