Announcement

Collapse
No announcement yet.

Gamerocks Account Transfer Announcement

Collapse
This is a sticky topic.
X
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • R2_Serena
    started a topic Gamerocks Account Transfer Announcement

    Gamerocks Account Transfer Announcement

    Dear players,

    As Wonderhill was closed, please login to Wartune through this link: http://www.gamerocks.com/wartune/login

    Please contact our customer service if your account info has not been transferred to Gamerocks or you have encountered problems during the transfer!

    For customer service: http://www.r2games.com/support/?ac=ticket&ticket_type=7
    Last edited by R2_Serena; 01-03-2018, 03:12 AM.

  • MemoryLane
    replied
    Originally posted by Gannicus25 View Post
    i dont get it

    APR 13, 2018 | 03:08AM CEST
    R2 Eirleen replied:
    Hello,
    We apologize for this matter as we need to ask a screenshot of your purchase for us to verify the ownership of the said account. We do hope that you could understand.
    -The R2Games Team

    How helpful was your Support Elf ? (Please Note, this is simply for rating the support you have received, not for providing R2 Games with additional information concerning your ticket.

    I do not get this. many purchases was made by my in game wife
    [IMG2=JSON]{"alt":"Rate my reply","data-align":"none","data-size":"full","src":"http:\/\/nicereply.com\/trackmaili\/reality-squared-games\/22530051\/680204\/button.png"**[/IMG2]
    If I'm not mistaken, your case is possibly already resolved.
    Last edited by MemoryLane; 04-12-2018, 10:00 PM.

    Leave a comment:


  • Gannicus25
    replied
    i dont get it

    APR 13, 2018 | 03:08AM CEST
    R2 Eirleen replied:
    Hello,
    We apologize for this matter as we need to ask a screenshot of your purchase for us to verify the ownership of the said account. We do hope that you could understand.
    -The R2Games Team

    How helpful was your Support Elf ? (Please Note, this is simply for rating the support you have received, not for providing R2 Games with additional information concerning your ticket.

    I do not get this. many purchases was made by my in game wife
    Rate my reply

    Leave a comment:


  • Gannicus25
    replied
    How do i get back send ticket then wait?

    Leave a comment:


  • jundat
    replied
    Unable to attack: You aren't here yet in wilds?

    Leave a comment:


  • kikilor2022
    replied
    good event

    Leave a comment:


  • MemoryLane
    replied
    Originally posted by R2139864433 View Post
    i was on kabam for ages, finally got on the wonderhill. server 172, Marnia. I can't use any of your suggested ways to recover it. please help
    The recovery process for those who didn't transfer during the month of December is not a suggestion, and is the only way to recover your account. Follow the steps in post #2: http://forum.r2games.com/forum/brows...52#post1942752

    Leave a comment:


  • R2139864433
    replied
    i was on kabam for ages, finally got on the wonderhill. server 172, Marnia. I can't use any of your suggested ways to recover it. please help

    Leave a comment:


  • MemoryLane
    replied
    Originally posted by adimarinova16 View Post
    ken iu help mi with migracion to be mor fast i send tiket awredi th
    Your ticket was resolved in less than an hour. I don't think it can get much faster than that.

    Leave a comment:


  • adimarinova16
    replied
    ken iu help mi with migracion to be mor fast i send tiket awredi th

    Leave a comment:


  • MemoryLane
    replied
    Originally posted by veterana2 View Post

    ies bat i meik new acaunt with same email en survar en ies i send tiket
    If you still need help, please click the chat bubble under my name and let me know the email address for your ticket.

    Leave a comment:


  • veterana2
    replied
    Originally posted by MemoryLane View Post

    Read the instructions I just posted again.

    You are creating a character at wartune.r2games.com, any server, any name. You will go to the support page, linked in the post, or click the big red button at the top of the screen. You will use the name and server of that character you created at wartune.r2games.com. In your ticket, you will include the Message I instruct you to copy and paste, in the instructions above, and that is where you will include your Kabam/Wonderhill information.
    ies bat i meik new acaunt with same email en survar en ies i send tiket

    Leave a comment:


  • MemoryLane
    replied
    Originally posted by veterana2 View Post
    that is stuped mi kabam survar is not in supord list haw iu expekt to merig then
    Read the instructions I just posted again.

    You are creating a character at wartune.r2games.com, any server, any name. You will go to the support page, linked in the post, or click the big red button at the top of the screen. You will use the name and server of that character you created at wartune.r2games.com. In your ticket, you will include the Message I instruct you to copy and paste, in the instructions above, and that is where you will include your Kabam/Wonderhill information.

    Leave a comment:


  • veterana2
    replied
    that is stuped mi kabam survar is not in supord list haw iu expekt to merig then

    Leave a comment:


  • MemoryLane
    replied
    Originally posted by Miguel Angel Montoya View Post
    No completaron el proceso de migraciĆ³n de GameRocks durante el mes de diciembre ayudemen a entra otra vez porfavo
    Please follow the instructions:
    Originally posted by MemoryLane View Post
    Additional information for contacting customer service:
    • Do NOT create a Gamerocks account yourself.
    • Create or use your existing account at www.r2games.com
    • Access any R2 Wartune server and create a character, or use an existing character.
    • Go to http://www.r2games.com/support/?ac=ticket&ticket_type=7
    • In your ticket include exactly the following (copy, paste, fill in BOTH email address lines, even if they are the same):
    Title: Gamerocks Migration
    Message:
    I need assistance with migration to Gamerocks
    Character name:
    Server:
    Email address bound to the Wonderhill account:
    Desired email for the Gamerocks account:
    If anyone would like to help translate these instructions into other languages, I would be most grateful.

    Leave a comment:

Working...
X