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  • R2_Serena
    started a topic Gamerocks Account Transfer Announcement

    Gamerocks Account Transfer Announcement

    Dear players,

    As Wonderhill was closed, please login to Wartune through this link: http://www.gamerocks.com/wartune/login

    Please contact our customer service if your account info has not been transferred to Gamerocks or you have encountered problems during the transfer!

    For customer service: http://www.r2games.com/support/?ac=ticket&ticket_type=7
    Last edited by R2_Serena; 01-03-2018, 03:12 AM.

  • MemoryLane
    replied
    Originally posted by solara1 View Post
    ok this is getting silly, i need some help. returning player here started in 2015, character name zanora, level 80 knight, server i started on was s36, guild Matrix, i have transferred my account to gamerocks, so do i have to start all over again or can i get some help on finding my original toon.
    I'm not watching the forum 24 hours a day, please have a little patience when requesting assistance in the future.

    You don't transfer your account to GameRocks. If you weren't here in December to follow the ingame links to complete the migration, then R2 has to transfer your account to GameRocks for you. As mentioned in post #2, you should not even create a GameRocks account. If you did create a GameRocks account, then the email address you used is no longer valid for transfer, and you will need to provide support with a clean one. Please have one ready to provide in your ticket.

    Do your best with the information being asked for in response to your ticket. If you need help with your ticket during this process, let me know, and I will help you. This process is relatively quick, as long as any requested information is provided in a timely manner, but you do need to have patience.

    Leave a comment:


  • solara1
    replied
    oh well seems i am on my own, thanks for the help i have received in getting to this thread

    Leave a comment:


  • solara1
    replied
    ok this is getting silly, i need some help. returning player here started in 2015, character name zanora, level 80 knight, server i started on was s36, guild Matrix, i have transferred my account to gamerocks, so do i have to start all over again or can i get some help on finding my original toon.

    Leave a comment:


  • MemoryLane
    replied
    Once again, the instructions for how to retrieve a character that didn't make it through the migration are posted on the first page, post #2. http://forum.r2games.com/forum/brows...52#post1942752

    Please follow those instructions exactly as written for your character to be linked to an account for you.

    Leave a comment:


  • R27316681
    replied
    Old player looking to return
    lost my toon in the migration

    Leave a comment:


  • MemoryLane
    replied
    Originally posted by HeXx~ View Post

    Thank you, problem solved
    Awesome. Welcome back.

    Leave a comment:


  • HeXx~
    replied
    Originally posted by MemoryLane View Post

    The solution is on the first page. Specifically follow this post: http://forum.r2games.com/forum/brows...52#post1942752
    Thank you, problem solved

    Leave a comment:


  • MemoryLane
    replied
    Originally posted by HeXx~ View Post
    I just thought of coming back to play Wartune, after 2 years, and Gamerocks doesn't even have any trace of my email address and account.

    What is the solution for this situation?
    The solution is on the first page. Specifically follow this post: http://forum.r2games.com/forum/brows...52#post1942752

    Leave a comment:


  • HeXx~
    replied
    I just thought of coming back to play Wartune, after 2 years, and Gamerocks doesn't even have any trace of my email address and account.

    What is the solution for this situation?

    Leave a comment:


  • MemoryLane
    replied
    Originally posted by Gannicus25 View Post
    i dont get it

    APR 13, 2018 | 03:08AM CEST
    R2 Eirleen replied:
    Hello,
    We apologize for this matter as we need to ask a screenshot of your purchase for us to verify the ownership of the said account. We do hope that you could understand.
    -The R2Games Team

    How helpful was your Support Elf ? (Please Note, this is simply for rating the support you have received, not for providing R2 Games with additional information concerning your ticket.

    I do not get this. many purchases was made by my in game wife
    [IMG2=JSON]{"alt":"Rate my reply","data-align":"none","data-size":"full","src":"http:\/\/nicereply.com\/trackmaili\/reality-squared-games\/22530051\/680204\/button.png"**[/IMG2]
    If I'm not mistaken, your case is possibly already resolved.
    Last edited by MemoryLane; 04-12-2018, 10:00 PM.

    Leave a comment:


  • Gannicus25
    replied
    i dont get it

    APR 13, 2018 | 03:08AM CEST
    R2 Eirleen replied:
    Hello,
    We apologize for this matter as we need to ask a screenshot of your purchase for us to verify the ownership of the said account. We do hope that you could understand.
    -The R2Games Team

    How helpful was your Support Elf ? (Please Note, this is simply for rating the support you have received, not for providing R2 Games with additional information concerning your ticket.

    I do not get this. many purchases was made by my in game wife
    Rate my reply

    Leave a comment:


  • Gannicus25
    replied
    How do i get back send ticket then wait?

    Leave a comment:


  • jundat
    replied
    Unable to attack: You aren't here yet in wilds?

    Leave a comment:


  • kikilor2022
    replied
    good event

    Leave a comment:

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