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Really Wierd Fraud Detection for buying Crystal

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  • Really Wierd Fraud Detection for buying Crystal

    So I was buying some crystals for my character PsYkIk in server Tree of Life. I used my debit card to purchase. I was able to buy the 5 dollar for 500 crystals successfully. However, the problem arrived I tried to buy a 20 dollar one for 2000 crystals. Now I entered my information correctly the first time and I checked my card balance and I had money left. I checked my statement and there was a charge for 5 dollars so I know all the information is correct. I tried purchasing the 20 dollar one and my card was declined. I checked the Help section and it says that First Time Buyers may not be able to purchase alot of crystals. Now what kind of fraud detection is this? My information was all correct. Is this intentional or is this a glitch. If anyone can respond back, it would be appreciated.
    Character: (s4) ShadowSneak
    Server: Server 4 on Aeria games
    Guild: (S4) DistuRbed
    Lvl: 66 (Scion)
    Mounts: Hellwing
    Pets: Panda (Adult), Scorpy, Tauren Overlord
    Class: Shadow Rogue

    Highest Lvl of Crystal Ladder soloed: 52

  • #2
    No this is to prevent stolen cards being charged purchasing large Crystal purchases. As fraudulent purchases are frustrating to resolve having to refund the crystals purchased and etc depending on the situation. However eventually as time passes by the charge limit on your account will be slowly increased. However if you want to avoid the limit you could purchase Crystals using UGC (Ultimate Gamer Cards).
    Helpful Links




    Something wrong or suspicious when talking to a Game Master/Moderator? Check here for the current .

    If you want a guide or a reference (stats) just pm me and I will be happy to make on for you.
    Taking a bit of a break as well, kinda sick at the moment.

    Moderators Be Thou for the People.
    -Kind Regards V
    -What's left in the end...is not always what you wish for!

    Comment


    • #3
      Ok thanks you so much for replying so quickly and giving my a concise answer. If you mind answering, how long does it take for the charge limit to increase?
      Character: (s4) ShadowSneak
      Server: Server 4 on Aeria games
      Guild: (S4) DistuRbed
      Lvl: 66 (Scion)
      Mounts: Hellwing
      Pets: Panda (Adult), Scorpy, Tauren Overlord
      Class: Shadow Rogue

      Highest Lvl of Crystal Ladder soloed: 52

      Comment


      • #4
        It should be roughly 12 hours before another purchase will go through.
        Helpful Links




        Something wrong or suspicious when talking to a Game Master/Moderator? Check here for the current .

        If you want a guide or a reference (stats) just pm me and I will be happy to make on for you.
        Taking a bit of a break as well, kinda sick at the moment.

        Moderators Be Thou for the People.
        -Kind Regards V
        -What's left in the end...is not always what you wish for!

        Comment


        • #5
          ok thank you so much
          Character: (s4) ShadowSneak
          Server: Server 4 on Aeria games
          Guild: (S4) DistuRbed
          Lvl: 66 (Scion)
          Mounts: Hellwing
          Pets: Panda (Adult), Scorpy, Tauren Overlord
          Class: Shadow Rogue

          Highest Lvl of Crystal Ladder soloed: 52

          Comment


          • #6
            where can i buy that (UGC)?

            Comment


            • #7
              Go to this link http://www.ultimategamecard.com/ugcstores it will show you all available stores that sell UGC.
              Helpful Links




              Something wrong or suspicious when talking to a Game Master/Moderator? Check here for the current .

              If you want a guide or a reference (stats) just pm me and I will be happy to make on for you.
              Taking a bit of a break as well, kinda sick at the moment.

              Moderators Be Thou for the People.
              -Kind Regards V
              -What's left in the end...is not always what you wish for!

              Comment

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