help with ticket

[dovoImport]

i filed a ticket last night regarding my boxing bear quest, only to be told we will forward this be patient... its a pretty simple matter, i dont see why they havent solved it yet... seeing as this is so repetitive... so heres the ticket #546820

[CS-Alice]

We are checking your ticket~XD

[loveshay]

The team that's able to handle that will be in the office later on today. Please be patient.

So its not 24 hours? thats the key.. its not 24/7 thats why they missed so many tickets

[MemoryLane]

The team that's able to handle that will be in the office later on today. Please be patient.