Bugs bugs bugs

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We in event Tycoon now server 229 the first day we could collect 14:00 and 22:00now the last few days the whole server cant collect any , today my gemology shows i collected all rewards up to 20k gems but i havn't started gems yet I have no arena turns . Im wondering am I even going to get my 100K rewards, Sorry I can't see any reason why to buuy more diamonds when we get compensation and its peanuts