Announcement

Collapse
No announcement yet.

I can’t log in to the server.

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • I can’t log in to the server.

    Every time I try to log in, the authentication goes through, but when I click to enter, it loops back to the login screen again — an endless loop.

  • #2
    If you're still having an issue getting into the game, please provide the server number so it can be checked.
    New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

    Received a random forum error? Refresh the page first, sometimes the error message is the error.

    Some inboxes are broken, including mine. Please don't send me private messages at this time.

    Rules of the Forum are found here.

    R2Games Ticket System for browser games: https://www.r2games.com/support

    Comment


    • #3
      Yes, the problem persists — I still can’t access it. The server is S28. It doesn’t work through the R2 Games app or the Play Store app. MemoryLane , Help me?
      Last edited by Reginaldo; 11-01-2025, 02:16 PM.

      Comment


      • #4
        S28 is loading fine. Are the devices you're using to access the game on the same network? I would start by turning off the router/modem/wifi, count to 10, and turn it back on again.
        New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

        Received a random forum error? Refresh the page first, sometimes the error message is the error.

        Some inboxes are broken, including mine. Please don't send me private messages at this time.

        Rules of the Forum are found here.

        R2Games Ticket System for browser games: https://www.r2games.com/support

        Comment


        • #5
          I’ve already followed this entire procedure, but the issue persists.
          When I click to sign in with my Google account, the game authenticates successfully but then returns to the initial screen, getting stuck in an infinite loop. It never proceeds to the next step, where I should be able to select the server and enter the game.

          I’ve already tried on another device, uninstalled and reinstalled the game, and tested both the Play Store version and the R2 Games version.
          The result is always the same: after entering my R2 email and password, the system authenticates and goes back to the login screen, repeating this loop indefinitely.
          MemoryLane
          Last edited by Reginaldo; 11-02-2025, 10:35 AM.

          Comment


          • #6
            To be clear, I can't help you with any mobile related issues. You're unable to log into https://www.r2games.com? Are you using your phone to access the website?
            New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

            Received a random forum error? Refresh the page first, sometimes the error message is the error.

            Some inboxes are broken, including mine. Please don't send me private messages at this time.

            Rules of the Forum are found here.

            R2Games Ticket System for browser games: https://www.r2games.com/support

            Comment


            • #7
              Yes, I have already contacted support and am currently waiting for a response, but so far, there has been no satisfactory reply.
              I would like to emphasize that I’ve made a significant investment in this account, and I cannot remain without any feedback or resolution. If this issue is not resolved promptly, I will have to report the situation to the Play Store and request a full refund of all amounts spent.

              Nevertheless, I sincerely appreciate your time and assistance.
              MemoryLane

              Comment


              • #8
                It sounds like there's nothing I can help you with, as there is no issue with the accessing the game or website that needs to be fixed, and I don't know who you are so I can't tell support you are having an issue. You will need to contact support at https://www.r2games.com/support. If you're unable to log in at all, you may need to email support at support@r2games.com.hk
                New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

                Received a random forum error? Refresh the page first, sometimes the error message is the error.

                Some inboxes are broken, including mine. Please don't send me private messages at this time.

                Rules of the Forum are found here.

                R2Games Ticket System for browser games: https://www.r2games.com/support

                Comment

                Working...
                X