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    Logged in this morning expecting to be able today , and when the game it does refreshes at an alarming slow frame rate, it is updating every 2-3 seconds, this can be seen as the timers i have on building skip this amount of time.

    So i refreshed to no avail
    So I cleared all cache browser history the lot - still the same, but now, before i even get into the game i get notifications on the throne loading page

    I have now tried another PC, and another browser, and still get the same issues - so I know this issue is not at my end, and neither is my internet speed 70mb DL, 15mb up.

    Nothing is loading right it takes about 5 minutes on the throne loading screen, and when i do manage to get in it is like watching stop motion animation when i click on an icon in game in takes 10-15 seconds to show on the screen, then another 10-15 seconds to acknowledge what i have done

    In addition to this no game icons load like the inventory - just get "!"
    Last edited by ellislsd; 12-22-2020, 03:56 AM.

  • #2
    I'm unable to reproduce the issues you are experiencing. If you are having these issues on two different computers, and both are connected through the same internet connection, it is possible for it to be an internet connection issue. Your internet could be fine, but it could be an issue at any point along the path between you and the server. You could try rebooting your router and see if maybe that helps, or you could make sure your truce is good and try back in a little while when the issue will most likely be resolved.
    New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

    Received a random forum error? Refresh the page first, sometimes the error message is the error.

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    • #3
      Originally posted by MemoryLane View Post
      I'm unable to reproduce the issues you are experiencing. If you are having these issues on two different computers, and both are connected through the same internet connection, it is possible for it to be an internet connection issue. Your internet could be fine, but it could be an issue at any point along the path between you and the server. You could try rebooting your router and see if maybe that helps, or you could make sure your truce is good and try back in a little while when the issue will most likely be resolved.
      No disrespect - I work from home and the router is not the issue - as i have no issues there , this has been reset, rebooted a number of times - and I know that this is not an issue - personally - i am not bothered if you cant replicate the issues, the issues are there - if you would like a video will glady upload 1

      Just to add to this all other HTML version games open and play perfectly fine,

      This link https://www.youtube.com/watch?v=oaqFIH_sohc

      Is nearly a 10 minute video of me trying to get into the game - u will see the mouse move as the screen stays static most of the time, u will see from about 5 minutes in move the camera so you can see the server time and the time in the bottom right match, this is why i know it is game play issues - if this was me, then the server time will not match the actual time - once it does load u will see the other issues i face, time lag, also every motion is is stuttering 2/3 seconds

      New Update - I know this is not me as the client works with no issues
      Last edited by ellislsd; 12-22-2020, 11:33 AM. Reason: update

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      • #4
        I can forward your video. I will need your UID from the banner on the top of your game screen.
        New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

        Received a random forum error? Refresh the page first, sometimes the error message is the error.

        Some inboxes are broken, including mine. Please don't send me private messages at this time.

        Rules of the Forum are found here.

        R2Games Ticket System for browser games: https://www.r2games.com/support

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        • #5
          Originally posted by MemoryLane View Post
          I can forward your video. I will need your UID from the banner on the top of your game screen.
          it is 17069807 - also what is happening, when the game loads is sticks on 50% for 5/10 seconds, then carrys on to 90%, then sticks for 2/3 minutes

          This is very odd - i was sat on the client, and my characters name comes up as helping me (r2 games - ArrowQ) - this is not possible as the game was still trying to load as i was trying to get it to work - so something is up.
          Attached Files
          Last edited by ellislsd; 12-22-2020, 04:03 PM.

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          • #6
            I will see if I can get them to take a look at it when they are in the office in a few hours.
            New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

            Received a random forum error? Refresh the page first, sometimes the error message is the error.

            Some inboxes are broken, including mine. Please don't send me private messages at this time.

            Rules of the Forum are found here.

            R2Games Ticket System for browser games: https://www.r2games.com/support

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            • #7
              Originally posted by MemoryLane View Post
              I will see if I can get them to take a look at it when they are in the office in a few hours.
              No worries - it is just annoyying - I have even gone as far as changing my password for the site, not even sure that will help - but a thought i had - it may be that the game is keeping me loogged in even tho i have closed the browser, which may cause the issues, but no idea - thanks for your help

              update - I tethered this to my phone, different provider to my main ISP, exact same thing happens
              update - the issues seems to be with Opera and Chrome, as Firefox seems to woek fine for the moment.
              Last edited by ellislsd; 12-23-2020, 05:49 AM.

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              • #8
                If having issues with loading, use firefox. I have no problem after switching to firefox.

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                • #9
                  After maintenance, discovered hospital healing does not automatically give amount of rss to deduct. Open packs and not knowing how much is needed is bad. Need quick fix.

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                  • #10
                    Originally posted by Wizer View Post
                    After maintenance, discovered hospital healing does not automatically give amount of rss to deduct. Open packs and not knowing how much is needed is bad. Need quick fix.
                    Please create a new thread for future reports, thank you. Game has been updated since to fix the majority of the post-maintenance issues.
                    New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

                    Received a random forum error? Refresh the page first, sometimes the error message is the error.

                    Some inboxes are broken, including mine. Please don't send me private messages at this time.

                    Rules of the Forum are found here.

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                    • #11
                      ellislsd Are you still having your connection issue? I finally heard back from them after they tested your account with no issue, but I don't want to ask you to provide what they are asking for if you aren't having the issue now.
                      New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

                      Received a random forum error? Refresh the page first, sometimes the error message is the error.

                      Some inboxes are broken, including mine. Please don't send me private messages at this time.

                      Rules of the Forum are found here.

                      R2Games Ticket System for browser games: https://www.r2games.com/support

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                      • #12
                        Originally posted by MemoryLane View Post
                        ellislsd Are you still having your connection issue? I finally heard back from them after they tested your account with no issue, but I don't want to ask you to provide what they are asking for if you aren't having the issue now.
                        I am not having an issues since i swithched to firefox

                        Chrome and Opera GX (considerably worse than Chrome) do the same this as I posted in the video

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                        • #13
                          I'm glad you found a way that works. Personally, I use Firefox because I've never had any luck with the other browsers.

                          What they were going to ask you for was a screenshot or video of the 'Network' tab in the browser developer tools (F12, click Network tab) so they can see what's getting stuck.
                          New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

                          Received a random forum error? Refresh the page first, sometimes the error message is the error.

                          Some inboxes are broken, including mine. Please don't send me private messages at this time.

                          Rules of the Forum are found here.

                          R2Games Ticket System for browser games: https://www.r2games.com/support

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                          • #14
                            Battle of the Narrow Sea causing issues in rest of Game. Outside of this event: It disables my city truce, Moves my city, Tells me my city was attacked while I was offline (I was refreshing to try to fix game issues, BUT never received any castle attack or loss of power...so attack must be in sea event, not my castle. So lost several truce(s) and precise transfers...also can not play that event until this is fixed. Server 237 Player RightIX.
                            Last edited by Valentina_32926; 06-07-2022, 08:25 AM. Reason: Added more details.

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