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Can't log in S1

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  • exaltus.se
    replied
    There is something very wrong with the server, we get messages from other server that are non excistant on ours, see attachements.
    The event button has changed, but can not be opened. What is going on???? Click image for larger version

Name:	Knipsel event not to open.JPG
Views:	2
Size:	5.9 KB
ID:	2001652Click image for larger version

Name:	new server, non existant on ours.JPG
Views:	2
Size:	14.4 KB
ID:	2001653Click image for larger version

Name:	Knipsel new server not to be found event......JPG
Views:	2
Size:	16.7 KB
ID:	2001654
    Attached Files
    Last edited by exaltus.se; 02-02-2020, 09:33 AM.

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  • Hachiro
    replied
    This has been forwarded and they are looking into this issue. Thank you for your patience.

    Update: They have informed me that the issue is fixed. If it is not please let me know so I can pass along the information.
    Last edited by *Minori*; 02-02-2020, 03:18 PM.

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  • Scheele
    replied
    Same here once again Buddy s4

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  • JadedRose
    replied
    The issue has returned S1 Cascade
    Attached Files

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  • mailletsbastien
    replied

    I also hope, its become permanent when have work all week and is happy to play all weekend and that finally bug ALL WEEKEND! Fix this problem as soon as possible please

    Leave a comment:


  • exaltus.se
    replied
    Yup, same here, wonder how long this will take again.
    I have send Minori a private message, hopefully this will go faster then only telling on forum.
    Last edited by exaltus.se; 02-02-2020, 04:01 AM.

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  • mailletsbastien
    replied

    it's off for a ride, I can not connect again, same problem as Friday and Saturday !!!!! Its become unplayable !!! Especially with your miserable compensation !!!!
    Juanabis S11 Lookout Fort - The third Age

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  • R27419017
    replied
    Omg can't log again. Couldn't log for over 24 hours, when we can finally get on game we get a shockingly bad compensation pack, we lost all events, 2 city attacks, daily city reward... EVERYTHING!!! Then you give us 100 gems, what a joke!

    Now I can't log again.. same issue as before.

    Robyn S1

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  • kebot
    replied
    Hello! I can't log in more than 2 days. How many time need to fix this problem please?

    s4. Dragonbird

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  • *Minori*
    replied
    In regards to the servers being down for the players who reported it here, to me or Hachiro please, submit a ticket with your server and name you will be compensated according to the amount of time you were offline. Thank you!

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  • Hachiro
    replied
    Originally posted by revhopkinsheat View Post
    S20 stormwind is still down. It's been 2 days. We completed the event. Does that have something to do with this? Have I been migrated to another server and I just dont know it?
    Thank you for bringing this to our attention Could you dm me with your in game name and level please?

    Leave a comment:


  • revhopkinsheat
    replied
    S20 stormwind is still down. It's been 2 days. We completed the event. Does that have something to do with this? Have I been migrated to another server and I just dont know it?

    Leave a comment:


  • *Minori*
    replied
    Thank you for the kind feedback on the compensation. I will forward it to the team

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  • cptcruch
    replied
    Also the 5 day event is on its last day which means we lost out on yesterday completely...........let them [removed] know that as well!!!!
    Last edited by *Minori*; 02-01-2020, 02:07 PM. Reason: Please, refrain from using derogatory language. Thank you.

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  • Ronni Torii Kisela
    replied
    S11 Mz ---100 gems is not compensation for all that was lost....You may need to rethink how to treat your fan base

    Leave a comment:

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