Announcement

Collapse
1 of 2 < >

Forum PMs and Mail

Due to an error in the current version of vBulletin, most are experiencing errors with the private messaging system. Please do not send moderators private messages for assistance at this time. If you have an issue that requires privacy, let us know in your new post or thread and we will work with you to find another option. Thanks - The Moderation Team.
2 of 2 < >

R2 LOGIN ISSUES

For recent R2 login issues, please log in through the website starting with "https": https://www.r2games.com. In addition, the bookmark of the saved URL may still contain the word "http", please change it to "https". If this does not work for you, please clear the cache and cookies to complete the most recent update, or try again with another browser. Thank you.
See more
See less

Error when logging in, error when sendint a ticket.

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • toxicity
    started a topic Error when logging in, error when sendint a ticket.

    Error when logging in, error when sendint a ticket.

    Today I had touble logging in into my r2games account. I entered my login info correctly, but the site kept telling my that my password was incorrect.
    I double checked it, but every info was perfectly fine, I didn't make any mistakes. I tried logging in 10-20 times, still getting the same message, that my login info isn't correct.
    I decided to send a ticket.
    I couldn't. I kept getting an error: "Invalid parameter entered, please contact support #21".
    My account infos were correct. I filled in everything that had to be filled. I entered the captcha correctly (at least 6 times), but still wasn't able to proceed.
    Thank god, I had my facebook linked to my account, otherwise (if it depended on r2games) my account would be lost due to huge bugs on the site.
    Please fix your site. Not being able to get help when you'd need it isn't something you can overlook.

    I'll share 2 screenshots. I edited my e-mail out in them, but they were naturally there when I tried sending the ticket.
    (I removed the "&" from it later, figuring that may cause the problem, but still got the same error.)
    Entering the captcha correctly Still not being able to proceed, even though the captcha was entered correctly.

  • MemoryLane
    replied
    The error is because you didn't select a game and server. Select a game and server that you play, and you should be able to submit your ticket with no problems.

    Leave a comment:

Working...
X