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  • delete account

    This account was created by someone who is not me, using my email address. I don't want my email address used for this.

    I read in another thread that it's not possible to delete the account but you can unbind an email address. I already submitted a support ticket and the response I received was extremely ♥♥♥♥. It sounded like they hadn't bothered to read the ticket at all. They said they wouldn't unbind the email address unless the person who originally created the account contacted them, which makes no sense - I have sole access to the account, I have sole access to the email address, I submitted the support ticket using both, and I have no way to contact the complete stranger ♥♥♥♥ who stole my email address.

    Is there another way to:

    1. Change the email address
    2. Do a bannable offense that will result in the complete termination of the account (including email address)
    3. Something else that will terminate the account or unbind my email address?
    Last edited by MemoryLane; 10-13-2013, 02:34 AM.

  • #2
    There may be a way I can help. Please provide your ticket number.
    New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

    Received a random forum error? Refresh the page first, sometimes the error message is the error.

    Some inboxes are broken, including mine. Please don't send me private messages at this time.

    Rules of the Forum are found here.

    R2Games Ticket System for browser games: https://www.r2games.com/support

    Comment


    • #3
      Originally posted by MemoryLane View Post
      There may be a way I can help. Please provide your ticket number.
      Oh thank you! The ticket number is 4257. All I want is to unbind my email address.

      I tried responding to the ticket again to explain further and they basically said that it was all my fault for letting my email account get hacked. ??? Seriously!? This is so frustrating! How difficult is it to grasp that the account I'm talking about is the R2Games account. No one hacked my gmail account, and I never once said anything suggesting it.

      If you can really do something to help, I would appreciate it SO much and it would save some of my sanity.

      Comment


      • #4
        I am terribly sorry someone used your email address when creating an account here. Please be patient and I will help explain the situation.
        New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

        Received a random forum error? Refresh the page first, sometimes the error message is the error.

        Some inboxes are broken, including mine. Please don't send me private messages at this time.

        Rules of the Forum are found here.

        R2Games Ticket System for browser games: https://www.r2games.com/support

        Comment


        • #5
          Originally posted by MemoryLane View Post
          I am terribly sorry someone used your email address when creating an account here. Please be patient and I will help explain the situation.
          Okay, sorry! I really do appreciate it. I have apparently a very popular email address because this sort of thing actually happens a lot. It was wrong of me to take that frustration out on you.

          Comment

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