One of R2's major payment providers, PlaySpan, has recent updated their services. PlaySpan's change created a small error in the data catalogue of all VIP registrants through PlaySpan from October 8th to October 22nd, and if the data is not re-entered you will not be automatically enrolled for VIP benefits (you will also not be automatically charged anything). If the start of your billing cycle is between November 8th - November 22nd, and this purchase was made through PlaySpan, we ask that you re-subscribe to our VIP services. To re-enter the VIP subscription information, please see the following steps:
1) Go to www.r2games.com
2) Login to your account and select the“ R2 store “ tab
3) Click on the VIP tab and pick the Game and Server from the drop-down menu
4) Complete the payment process through PayPal's payment portal
We apologize for this inconvenience and thank you for your understanding and patience. If you have any issues during the process, please do not hesitate to open a Customer Support ticket.
1) Go to www.r2games.com
2) Login to your account and select the“ R2 store “ tab
3) Click on the VIP tab and pick the Game and Server from the drop-down menu
4) Complete the payment process through PayPal's payment portal
We apologize for this inconvenience and thank you for your understanding and patience. If you have any issues during the process, please do not hesitate to open a Customer Support ticket.