R2 offers a variety of log in methods, including Google+, Facebook, Yahoo, and Live. Sometimes these methods experience issues through the third party that provides them, resulting in not being able to log in.
R2 also offers a way to convert to a main site login, which replaces the log in through the third party.
To convert from a third party log in to a main site login when you can log in:
1. Log in normally at https://www.r2games.com
2. Go to https://www.r2games.com/user
3. Under Security Center, click Change next to Password
4. Enter a password in the New Password box, Confirm New Password, leave Old Password empty. Click OK
5. Once new password is set, click Verify next to Email Address to update the account email
6. Log in with the verified email address and the new password. You will no longer use the third party log in
2. Go to https://www.r2games.com/user
3. Under Security Center, click Change next to Password
4. Enter a password in the New Password box, Confirm New Password, leave Old Password empty. Click OK
5. Once new password is set, click Verify next to Email Address to update the account email
6. Log in with the verified email address and the new password. You will no longer use the third party log in
To convert from a third party log in to a main site login when you cannot log in:
Step 1: Reset the password
1. Visit https://www.r2games.com
2. Click Login
3. Click Forgot Password?
4. Enter the email address for your third party log in
5. Check the email, including the spam folder, for that email account
6. Follow the instructions in the email
7. Log in with the email address and password. Make sure to verify the email address on your /user page once logged in.
2. Click Login
3. Click Forgot Password?
4. Enter the email address for your third party log in
5. Check the email, including the spam folder, for that email account
6. Follow the instructions in the email
7. Log in with the email address and password. Make sure to verify the email address on your /user page once logged in.
Step 2: Send in a ticket for assistance
1. Visit https://www.r2games.com/support
2. Fill in the form, and in the message portion, specify that you want to convert to a main site log in, and include the following information about your account:
2. Fill in the form, and in the message portion, specify that you want to convert to a main site log in, and include the following information about your account:
email address
game, character, server
receipt from a recent purchase (state none if no purchases)
country or IP address of account creation
when account was created (approximate is okay)
game, character, server
receipt from a recent purchase (state none if no purchases)
country or IP address of account creation
when account was created (approximate is okay)
3. Follow instructions in the ticket response
4. Once told you have been converted, the log in will be the email address and password provided. Make sure to verify the email address and change the password on your /user page once logged in.
4. Once told you have been converted, the log in will be the email address and password provided. Make sure to verify the email address and change the password on your /user page once logged in.
If you experience any issues with these instructions, please contact a forum moderator.
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