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Regarding Server Issues

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  • [Announcement] Regarding Server Issues

    Greetings Heroes of Vidalia,

    In China, there was an outbreak of a new virus called the Coronavirus. If you have not heard of it I suggest googling and informing yourself of what this virus is. What does this mean in regards to the servers being fixed? Currently, R2Staff is working from their homes due to travel restrictions caused by this outbreak. They're working at low efficiency and issues will take longer to be fixed. We will post updates as we receive them. Please, be patient in the meantime. Thank you.

    Kind Regards,
    Minori
    If you have a problem, need assistance and
    we can't help? Submit a ticket with R2 here
    Please, view the bug report list here - CS1
    Forum Rules are located here
    Please, view the bug report list here - CS2

  • #2
    Sad to hear the corona virus is also affecting the employees of R2.

    Makes me even feel worse for asking it like this,
    ??????
    Political answers aside, is there any expected date for cs2 to be up and running again?

    Comment


    • #3
      will there still be regular maintenance/ events tonight

      Comment


      • #4
        Hope everyone is alright in the end. Be safe and best of luck on everything. Lifes more important than a game so safety always first.

        Comment


        • #5
          "a new virus" lmao

          Comment


          • #6
            Originally posted by sorryhardbadma View Post
            "a new virus" lmao
            The virus isn't new. Just a new version of it

            Comment


            • #7
              There will be maintenance and new events. The R2Staff will be working from home until February 10th.

              In regards to the issues being fixed if you can acquire screenshots, videos, and detailed explanations of these issues I will personally send them in to the team if they are persisting after maintenance occurs. Thank you!
              Last edited by *Minori*; 02-04-2020, 11:16 PM.
              If you have a problem, need assistance and
              we can't help? Submit a ticket with R2 here
              Please, view the bug report list here - CS1
              Forum Rules are located here
              Please, view the bug report list here - CS2

              Comment


              • #8
                oh goody more events we cant do .

                Comment


                • #9
                  Originally posted by kimcarmean450 View Post
                  oh goody more events we cant do .
                  you know. instead of being a happy person why dont you leave the moderators alone. they cant controle this what so ever so have a wonderful day? thank you bye
                  Last edited by Hachiro; 02-05-2020, 07:11 AM. Reason: Removed insults

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                  • #10
                    Originally posted by cdtykdtyjdthjndthjfy View Post

                    you know. instead of being a happy person why dont you leave the moderators alone. they cant controle this what so ever so have a wonderful day? thank you bye
                    that was not bad ... i even put a read other peoples comments.are you ok? And fyi this is my life, i cant work or walk around so i sit here 16 hours a day playing this, grandmother of 14.
                    Last edited by *Minori*; 02-05-2020, 05:35 PM.

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                    • #11
                      Game seems to be fixed. Thank you )

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                      • #12
                        Originally posted by kimcarmean450 View Post
                        Game seems to be fixed. Thank you )
                        Thank you for the update I was just informed that the issue has been resolved and was going to check before posting.
                        To file a ticket with support for assistance click here

                        Comment


                        • #13
                          Yep servers seem to be back to normal, only thing I have to do now is get my shard assemble costume fixed. Sent in a ticket to r2 about it just now.
                          Char: Rice
                          Class: Knight
                          Guild: Tempest

                          Comment


                          • #14
                            Originally posted by Aeglironion View Post
                            Yep servers seem to be back to normal, only thing I have to do now is get my shard assemble costume fixed. Sent in a ticket to r2 about it just now.
                            Thank you for the update, I'll forward it again did you send screenshots and is it the same email as last time?
                            To file a ticket with support for assistance click here

                            Comment


                            • #15
                              That would be great if you could. Yes sent a few screenshots and its the same email.
                              Char: Rice
                              Class: Knight
                              Guild: Tempest

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