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NO REWARDS, Consume, Regain, Diamonds - X server TYCOON

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  • NO REWARDS, Consume, Regain, Diamonds - X server TYCOON

    Sent ticket to your ticket system, here is only for further evidence of pictures for you to refer and follow up..
    Ticket Reference no. : Will REWRITE once i get the number and reply from you.

    Platform: R2 Games
    IGN: Erica
    Server: S2- Sylvia's Copse

    ISSUE: CROSS SERVER TYCOON in conjunction with other hot events return of rewards

    Click image for larger version

Name:	BEFORE consume cross server tycoon.png
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ID:	1778153Click image for larger version

Name:	Cross server tycoon AFTER consuming.png
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ID:	1778154Click image for larger version

Name:	No count consuming cross server tycoon.png
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Name:	Omnipotence diamonds not counted.png
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Name:	Spending Bonus not counted.png
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ID:	1778157


    * Last update of this post: 03:15 server time dated 8 November 2015 of S2-Sylvia Copse.

  • #2
    Same here, wasted over 6k Bless stones and got nothing

    S2- Sylvia's Copse
    Jero3x

    Comment


    • #3
      Will report it.
      Works all good for me, maybe just few servers/players are affected.
      Also, please submit a ticket and leave the ticket number here so I can report it.
      Last edited by Gurothos; 11-08-2015, 08:24 AM.




      It's the first hour, of the first day
      It's hard without you, I cannot lie
      You were everything, and could have been
      It's the first summer, of the first year
      Today only rain, knocks on my window
      And it reminds me, how much I loved you.


      I fail to emerge
      It's a universe, that wants me to get off
      Fear catches me, and I start calling you.


      It's the first night, when I feel cold
      Your arms can no longer warm me
      A cold soul, I cannot love.

      Comment


      • #4
        It doesnt matter even if i post a ticket, there wont be any fixes till the cs tycoon is over, AND EVEN after it there wont be any fix

        Comment


        • #5
          Originally posted by R246089633 View Post
          It doesnt matter even if i post a ticket, there wont be any fixes till the cs tycoon is over, AND EVEN after it there wont be any fix
          Like this will take even more then.
          With ticket you can have hope that it will really get fixed BECAUSE it's during tycoon, and because we push them to do it BECAUSE it's in tycoon time.




          It's the first hour, of the first day
          It's hard without you, I cannot lie
          You were everything, and could have been
          It's the first summer, of the first year
          Today only rain, knocks on my window
          And it reminds me, how much I loved you.


          I fail to emerge
          It's a universe, that wants me to get off
          Fear catches me, and I start calling you.


          It's the first night, when I feel cold
          Your arms can no longer warm me
          A cold soul, I cannot love.

          Comment


          • #6
            Originally posted by Gurothos View Post
            Like this will take even more then.
            With ticket you can have hope that it will really get fixed BECAUSE it's during tycoon, and because we push them to do it BECAUSE it's in tycoon time.
            Yeah, just like it was fixed with Crazy Halloween event right? right?
            And hot event (Omnipotence) still doesnt work(when consuming/recharging dias)

            Comment


            • #7
              As I said, please submit a ticket.
              The issue was reported like this, but with a ticket can be more helpfull.
              Now, I'm waiting for a reply to know if it was fixed or not.




              It's the first hour, of the first day
              It's hard without you, I cannot lie
              You were everything, and could have been
              It's the first summer, of the first year
              Today only rain, knocks on my window
              And it reminds me, how much I loved you.


              I fail to emerge
              It's a universe, that wants me to get off
              Fear catches me, and I start calling you.


              It's the first night, when I feel cold
              Your arms can no longer warm me
              A cold soul, I cannot love.

              Comment


              • #8
                I have yet to receive any contact from ticket system on my case ticket number. Have you reported mine?

                Comment


                • #9
                  Originally posted by Eleanory View Post
                  I have yet to receive any contact from ticket system on my case ticket number. Have you reported mine?
                  The problem was reported, yes.
                  If you filled a ticket need to wait for a reply ( keep checking mail ), if after 24h/48h you did not receive any mail-back from our Staff, will poke them to investigate it.




                  It's the first hour, of the first day
                  It's hard without you, I cannot lie
                  You were everything, and could have been
                  It's the first summer, of the first year
                  Today only rain, knocks on my window
                  And it reminds me, how much I loved you.


                  I fail to emerge
                  It's a universe, that wants me to get off
                  Fear catches me, and I start calling you.


                  It's the first night, when I feel cold
                  Your arms can no longer warm me
                  A cold soul, I cannot love.

                  Comment


                  • #10
                    Gurothos, , you can start poke them starting tomorrow after reset . Past the time i sent ticket

                    Can i possibly know the reasons why is alliance chat and gauntlet bug fix way faster than we who lodged issues weeks ago on other aspects of bugs?

                    "Tell them NOT to SLACK, work is work no matter how difficult the problem is, TRY HARDER"

                    Comment


                    • #11
                      Got reply, done. Thank you Gurothos.

                      Comment


                      • #12
                        Gurothos still here? I want to make some clarifications. Please respond to me, thank you. Here is the statement from dev.
                        "This is the compensation for your issue, and we have ____________________ . Please check your package in game, sorry for your waiting. LoA Team"

                        *Ignore the empties, nothing important. Does the word above "package in game" refers to - Collect Pack or attachments file to me?

                        Comment


                        • #13
                          Everything that the devs sent they do it via mail, so will come as a mail ( if it was not attached to the mail you received that message, will come a separate one ).




                          It's the first hour, of the first day
                          It's hard without you, I cannot lie
                          You were everything, and could have been
                          It's the first summer, of the first year
                          Today only rain, knocks on my window
                          And it reminds me, how much I loved you.


                          I fail to emerge
                          It's a universe, that wants me to get off
                          Fear catches me, and I start calling you.


                          It's the first night, when I feel cold
                          Your arms can no longer warm me
                          A cold soul, I cannot love.

                          Comment

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