Announcement

Collapse

Ticket System Issues

Dear Players, we are experiencing technical difficulties with the ticket system, tickets may take longer to respond. Thanks for your patience.
See more
See less

Daily Reward Collection Bug

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Daily Reward Collection Bug

    Hi, I am unable to collect my Daily login reward in Hot Event-----> recommended--->Today's Gift. Attached is the SS for same.

    IGN Daredevil
    Server - UC23/S342
    Platform - R2.

    Click image for larger version

Name:	SS1.JPG
Views:	1
Size:	204.3 KB
ID:	1991570

  • #2
    Originally posted by ssj24in View Post
    Hi, I am unable to collect my Daily login reward in Hot Event-----> recommended--->Today's Gift. Attached is the SS for same.

    IGN Daredevil
    Server - UC23/S342
    Platform - R2.

    [ATTACH=JSON]{"data-align":"none","data-size":"large","data-attachmentid":1991570**[/ATTACH]
    I have reported this issue and requested the rewards be manually added to your account. As soon as I have a response I will post another reply.

    Thank you,

    GM Orlene
    Want to be a mentor? Apply here: https://forms.gle/1w2VEtrPV5tgZTNp8

    Comment


    • #3
      Hi Orlene,

      Any update on this? I have not seen any reward in my In game mail.

      Comment


      • #4
        Hello there. Will push it again and come back with an update on this when it is being given to us. Thank you for being patient about this.

        UPDATE: Hello again. The issue with Today's Gift rewards not collectable for you, for the 28th-31st of August period, seems to have been already fixed that very day. According to the logs checked for that period, it appears that you have collected all rewards for all 4 days the event was up in Hot Events. Here are the screenshots of the logs checked, which confirm the rewards as being collected:
        Click image for larger version

Name:	28-29.08.jpg
Views:	1
Size:	17.8 KB
ID:	1992721
        Click image for larger version

Name:	30.08.jpg
Views:	1
Size:	12.8 KB
ID:	1992722
        Click image for larger version

Name:	31.08.jpg
Views:	1
Size:	11.5 KB
ID:	1992723
        Hope this answers your concerns. Thank you and happy playing .
        Last edited by Sidhe; 09-09-2019, 03:52 AM.
        REQUIRED INFO: Don't forget to provide your IGN, server name & number and screenshots for the issues & problems experienced. Recharge issues will require your transaction ID. Screenshots provided must be uncropped and timestamped.

        Comment

        Working...
        X