Recharge never deliverd.

[TheLittlePixie]

Hi i recharged to my account x 2 times and the crystals was never deliverd .
I also filed tickets to support with no answer and the Crystals Still not Resived. :-(

[Reverie]

If you would PM me the e-mail address used to submit your ticket, I will forward it to be checked.

[TheLittlePixie]

sent you email

[Reverie]

Thank you. Your ticket has been forwarded. It is worth mentioning that there will be a longer delay in response times due to limited staffing per Chinese New Year.

[kris5]

How long will it take because it has been over 24hrs and ive recharged 2x

[Reverie]

Most of R2 personnel will not be back from holiday leave until the 4th.