payment issues

[R21916586]

just wondering if anyone is having problems with payment and not receiving there crystals

[R21916586]

no its not my first ill send u a pm with screen shot

[Reverie]

If this is your first transaction on the toon, it can take up to 24 hours for your crystals to be delivered. Otherwise, file a ticket with your order number and R2 will check on its status.

[R21916586]

i sent a ticket in but ill miss out on point of interest and treasure box

[Reverie]

It is never a good idea to wait until the last hours of a recharge event to recharge, because of instances like this. I have forwarded your IGN so R2 can pull up your ticket when they are available to, but there is no guarantee it will be sorted by the end of the event.

[R21916586]

ty for your help means alot
was way befor last hour ty for your help