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No follow up on support tickets

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  • #1

    No follow up on support tickets

    Hello there, I need your support on contacting R2 CSRs to please respond to my tickets.

    I have 3 tickets submitted as follows;
    12/08/2020 - In game bug
    12/08/2020 - In game concern
    12/16/2020 - In game bug

    As of today, none of them have a response.
    I can't send private messages MemoryLane or any moderator could you please provide me with an alternative way to share the email from which these tickets were submitted.
    Thank you!
    Last edited by scratch_Design; 01-06-2021, 12:14 AM.
    Tags: None
  • #2
    We just need the character name and server you sent the ticket under, but the alternate way to share information with us is the Discord link that's located in the announcement banner at the top of the screen and in my signature.
    New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

    Received a random forum error? Refresh the page first, sometimes the error message is the error.

    Some inboxes are broken, including mine. Please don't send me private messages at this time.

    Rules of the Forum are found here.

    R2Games Ticket System for browser games: https://www.r2games.com/support

    Comment

    • #3
      Amazing follow up, you can close this post now. Appreciate it.

      Comment

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