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  • *Minori*
    replied
    Originally posted by R22035698 View Post
    while you guys are fixing stuffs..Any way to fix the can't claim monthly refunds? i can click the button but the refund wont activate?
    Have you recharged on your character? Did you exceed the number of times you can claim your monthly funds before it requires you spending the equivalent you'd receive from doing the monthly funds?

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  • R22035698
    replied
    while you guys are fixing stuffs..Any way to fix the can't claim monthly refunds? i can click the button but the refund wont activate?

    Leave a comment:


  • kimcarmean450
    replied
    TY but also hopefully we will all be compensated, for not being able to play, also the fact that people without consumer points left are waiting for new event so if they delay the event to compensate those that have points left.there should be compensation to us waiting for new event also.plus we lose coupons for being online,which i would of been on game for 8 hours already today .
    Last edited by kimcarmean450; 04-24-2019, 02:49 PM. Reason: thought of stuff to add

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  • SanninCheen
    replied
    Minori , and about the consume points left to use ?? is the mainte is pushed up ? how can be claimed back ?

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  • *Minori*
    replied
    We aware of the issue and we have notified the devs. At this time we don't currently have an ETA when the servers will be back up for all players. Please, be patient in the meantime. Thank you.

    Maintenance is not until the early hours of Thursday morning, but it can be pushed ahead due to the issues players are experiencing currently. We will not have any information on what they decide to do until later this evening.

    All information regarding this issue will be posted here this is to prevent the same information from being repeated. Thank you.
    Last edited by *Minori*; 04-24-2019, 01:18 PM.

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  • kimcarmean450
    replied
    come on,at least tell us whats going on

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  • TheRogueGwi
    replied
    r2 made this a sticky topic ? lmao

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  • SanninCheen
    replied
    i still have points to use in consume ....

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  • TheRogueGwi
    replied
    Don't think we are going to get the response we want

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  • KazeUchy
    replied
    can ya tell us at least how much this kinda bug will take we meed stuff to do

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  • cristodentrodemim
    replied
    still the same problem persist
    video for more support and help to understand https://www.youtube.com/watch?v=oA6n2xCJ4Tw
    Attached Files

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  • Bane123456
    replied
    cmon r2 lol at times that I want to play the game I can't xD

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  • R24481315
    replied
    Originally posted by kimcarmean450 View Post
    now 11:30 am and still cant log in, seems lately all they care about is adding new servers they didnt even bother telling anyone about new event for today.
    maintenance is just tomorrow for new events btw

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  • kimcarmean450
    replied
    Can we at least get a response???????????

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  • daus_coklat
    replied
    Originally posted by R24481315 View Post
    cant login and stuck on screen "upon blabla on Vidalia" do something
    same here, either web browser or r2 browser, same stuck at loading page

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