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4/16 Server Update

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  • KanaDT
    started a topic 4/16 Server Update

    4/16 Server Update


    Activities:
    • Card Collection
    • Lost Memory
    • Real and Sham
    • Corruption Challenge
    • 2x Dungeon Challenge


    Promotion:
    • Daily First Recharge Pack
    • Pays to Consume
    • Consumer Points
    • Accumulative Recharge Bonus




    [UPDATE]: TWO NEW STAGES FOR PIXIE!
    Click image for larger version

Name:	WOW!!.gif
Views:	1
Size:	152.0 KB
ID:	2004987

    Last edited by KanaDT; 04-15-2020, 09:41 PM.

  • *Minori*
    replied
    Originally posted by phalconofficial View Post
    Thank you for the compensation. Really appreciate it. That's also worth saying in this case.
    You're welcome! I'm pleased to hear it was acceptable! Happy gaming!

    Leave a comment:


  • phalconofficial
    replied
    Thank you for the compensation. Really appreciate it. That's also worth saying in this case.

    Leave a comment:


  • *Minori*
    replied
    Originally posted by ??? View Post

    Its my 5th times file ticket about crystal. I hope there’s good news that they will returned them ASAP. I need answer “it will or it will not”.
    If the say “we apologize...”again, this is just rainbows)
    You do not need to continuously create new tickets to resolve your issue. Sending multiple tickets in will slow down the process to have your crystals returned to you. Please, be patient with them. If you're waiting an extensive amount of time for a response to your ticket please, private message me with the email you used when you filed your ticket and I will give them a little reminder that you're waiting on a response. Be sure to include a brief explanation of what your issue is about when messaging me. Thank you!

    Leave a comment:


  • ???
    replied
    Originally posted by *Minori* View Post

    If you're missing crystals you will need to file a ticket to have them returned to you. I do not know what will be done regarding your points, but that will also need to be addressed when you file your ticket. In regards to your missing levels, I do not believe they will be fixed. However, compensation will be provided to each player affected by the accidental rollback on S140. I have forwarded your name and what you've lost to the team.

    To all players: If you were affected by the S140 rollback please, private message or comment with your name and what you lost. Thank you!
    Its my 5th times file ticket about crystal. I hope there’s good news that they will returned them ASAP. I need answer “it will or it will not”.
    If the say “we apologize...”again, this is just rainbows)
    Last edited by *Minori*; 04-22-2020, 02:17 PM. Reason: Please, do not use profanity on the forums. Thank you!

    Leave a comment:


  • *Minori*
    replied
    Originally posted by lonersensitive29 View Post
    Let's say that you won't be able to retrieve our 1 week progress that was rolled back. What will happen to the crystals we bought last week? How about the POI we got from recharging will you return it to us? I need answers!
    If you're missing crystals you will need to file a ticket to have them returned to you. I do not know what will be done regarding your points, but that will also need to be addressed when you file your ticket. In regards to your missing levels, I do not believe they will be fixed. However, compensation will be provided to each player affected by the accidental rollback on S140. I have forwarded your name and what you've lost to the team.

    To all players: If you were affected by the S140 rollback please, private message or comment with your name and what you lost. Thank you!

    Leave a comment:


  • dio-brando2
    replied
    S140 Clara, lvl 60 before rollback... lvl 51 now!

    Leave a comment:


  • lonersensitive29
    replied
    Let's say that you won't be able to retrieve our 1 week progress that was rolled back. What will happen to the crystals we bought last week? How about the POI we got from recharging will you return it to us? I need answers!

    Leave a comment:


  • *Minori*
    replied
    Originally posted by ??? View Post

    If there is no information at this time, I am not sure they will fix it. At least, I hope my 1.5k crystal back ASAP
    If you have missing crystals you will need to file a ticket. The link is located in my signature.

    Leave a comment:


  • darrellana2009
    replied
    They can't fix it. Most likely they lost data or didn't do back up so there is nothing that can be done. There will be lame us compensation in form of gpow , hw maybe . I just hope they refund the crystals and the points to those that cashed

    Leave a comment:


  • ???
    replied
    Originally posted by *Minori* View Post

    I don't have any information at this time regarding when it will be fixed. I will notify here once I've received an update. Thank you.
    If there is no information at this time, I am not sure they will fix it. At least, I hope my 1.5k crystal back ASAP

    Leave a comment:


  • *Minori*
    replied
    Originally posted by lonersensitive29 View Post
    When will this be fixed? When will it go back to normal? We're not getting the full benefit of the x2 dungeon event.
    I don't have any information at this time regarding when it will be fixed. I will notify here once I've received an update. Thank you.

    Leave a comment:


  • lional1310
    replied
    Originally posted by ??? View Post

    At least it back to normal?


    http://forum.r2games.com/forum/brows...ntenance-08-29

    You can read it here.

    Leave a comment:


  • ???
    replied
    Originally posted by lional1310 View Post
    Happened last August too. Guess you guys gonna get health orb(bound)x2 and 2 gpows
    At least it back to normal?

    Leave a comment:


  • lonersensitive29
    replied
    When will this be fixed? When will it go back to normal? We're not getting the full benefit of the x2 dungeon event.

    Leave a comment:

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