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  • Quick Question For a Previous buyer or moderator

    About how long does it take for Crystal to be added to your account once you bought it...

  • #2
    Roughly a couple of minutes for a Crystal Purchase to go through and the Crystals delivered to your account. If it takes longer check if your payment was declined or not. If it wasn't then file a support ticket at r2Games Support and the GMs will look into your issue.
    Helpful Links




    Something wrong or suspicious when talking to a Game Master/Moderator? Check here for the current .

    If you want a guide or a reference (stats) just pm me and I will be happy to make on for you.
    Taking a bit of a break as well, kinda sick at the moment.

    Moderators Be Thou for the People.
    -Kind Regards V
    -What's left in the end...is not always what you wish for!

    Comment


    • #3
      how do i check if it was declined? my payment >.> Can i be playin on my account while im waitin?

      Comment


      • #4
        What payment method did you use? However you can check your emails. Usually they will send you a invoice showing that the payment went through. As for your other question yes you can play while waiting.
        Helpful Links




        Something wrong or suspicious when talking to a Game Master/Moderator? Check here for the current .

        If you want a guide or a reference (stats) just pm me and I will be happy to make on for you.
        Taking a bit of a break as well, kinda sick at the moment.

        Moderators Be Thou for the People.
        -Kind Regards V
        -What's left in the end...is not always what you wish for!

        Comment


        • #5
          i bought using ultimate game card.

          Comment


          • #6
            Did you wait to allow the card to have 24 hours for activation before using it?
            Helpful Links




            Something wrong or suspicious when talking to a Game Master/Moderator? Check here for the current .

            If you want a guide or a reference (stats) just pm me and I will be happy to make on for you.
            Taking a bit of a break as well, kinda sick at the moment.

            Moderators Be Thou for the People.
            -Kind Regards V
            -What's left in the end...is not always what you wish for!

            Comment


            • #7
              LOL? since when i never had to wait 24hours of activation and it doesnt say that on the card. Wallgreens also gave me proof of activation a second reciept thing. now i got this message in my email
              Hi there!

              It looks like you recently tried to purchase crystal with us, but, unfortunately, your payment may not have gone through successfully.

              If you are having trouble paying through our primary payment provider, Playspan, you may try paying directly with Paypal or Moneybookers on our checkout page (both of these payment providers accept credit cards).

              1) Visit http://store.r2games.com
              2) Fill out your account / character information
              3) Click checkout
              4) Click the X in the top, right-hand corner of the Playspan window
              5) Select another payment method, such as Paypal
              6) Complete your payment

              If this does not work, please send us an e-mail to billing@r2games.com and we will work to resolve your issue as quickly as possible.
              We appreciate your support, and can’t wait to see you back in Vidalia!

              The R2Games Support Team

              Note: If you have already received your crystal in game, please disregard this message.

              Comment


              • #8
                The cashier will often advise you that there is a 24 hour waiting period before you can redeem the card. This is why your payment was unsuccessful and you didn't receive any crystals. Just wait till tomorrow and go through the same payment option, by then your UGC should be active and ready to be redeemed.
                Helpful Links




                Something wrong or suspicious when talking to a Game Master/Moderator? Check here for the current .

                If you want a guide or a reference (stats) just pm me and I will be happy to make on for you.
                Taking a bit of a break as well, kinda sick at the moment.

                Moderators Be Thou for the People.
                -Kind Regards V
                -What's left in the end...is not always what you wish for!

                Comment


                • #9
                  So tommorow it will let me enter in the same code and i will get my crystal in a couple mins?



                  CHECK PAGE 2 PLZ
                  Last edited by ShadoPanther; 06-19-2012, 03:17 PM.

                  Comment


                  • #10
                    Yup pretty much.
                    Helpful Links




                    Something wrong or suspicious when talking to a Game Master/Moderator? Check here for the current .

                    If you want a guide or a reference (stats) just pm me and I will be happy to make on for you.
                    Taking a bit of a break as well, kinda sick at the moment.

                    Moderators Be Thou for the People.
                    -Kind Regards V
                    -What's left in the end...is not always what you wish for!

                    Comment


                    • #11
                      K one account got the crystal waitin for my brothers, now how do i get the bonus stuff?

                      Comment


                      • #12
                        The Recharge Bonus Pack should appear in your inventory when you received your Crystals. Another thing, if your inventory was full at the time, then the Bonus Pack should appear in your Temporary Storage.
                        Helpful Links




                        Something wrong or suspicious when talking to a Game Master/Moderator? Check here for the current .

                        If you want a guide or a reference (stats) just pm me and I will be happy to make on for you.
                        Taking a bit of a break as well, kinda sick at the moment.

                        Moderators Be Thou for the People.
                        -Kind Regards V
                        -What's left in the end...is not always what you wish for!

                        Comment


                        • #13
                          k TY now just waitin for brothers account..

                          Comment


                          • #14
                            Alright. Report back in if any problems persist.
                            Helpful Links




                            Something wrong or suspicious when talking to a Game Master/Moderator? Check here for the current .

                            If you want a guide or a reference (stats) just pm me and I will be happy to make on for you.
                            Taking a bit of a break as well, kinda sick at the moment.

                            Moderators Be Thou for the People.
                            -Kind Regards V
                            -What's left in the end...is not always what you wish for!

                            Comment

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