stuck up loading page

[kaizendonyx123]

gm i connot play becouse the loading page is stuck up please do something..
how i wish to solve my problem
thanks

[MemoryLane]

1) Reload game/restart browser
2) Clear browser's history, cache and cookies
3) Update flash player
4) Try a different browser
5) Check connection speed and stability
6) Adjust firewall settings. Make sure it is not blocking the game/site
7) Unplug your router/modem for a minute
8) Use Incognito Mode on Chrome (google this if you don't know how)
9) If all of that fails, file a ticket at http://tickets.r2games.com

[sneakerpimp]

Do we always have to use Incognito mode? Some of us are just using pre-paid broadband and it has a bandwith cap. Is there any way that r2 can resolve this without adjusting our browsers? I tried all of those but seems like Incognito mode is just the one that works. Its just dissapointing everytime i do Incognito mode everything loads up slow because it's downloading all the files.

[nowitzki21]

yeah..u got a point..some players only using broadband.R2 should fix this prob. asap

[MemoryLane]

Do we always have to use Incognito mode? Some of us are just using pre-paid broadband and it has a bandwith cap. Is there any way that r2 can resolve this without adjusting our browsers? I tried all of those but seems like Incognito mode is just the one that works. Its just dissapointing everytime i do Incognito mode everything loads up slow because it's downloading all the files.

Unfortunately, it's not an issue with the game itself so there isn't really a way to simply fix it. I know they are working on a way to reduce lag overall, so perhaps that'll help with your loading issues. Aside from that, it's a patient wait and hope they are able to release the mini client, which would store most of those files directly to your computer. At the moment, there is no estimated time for this release though.

[soopafly123]

Finally a small client. Hope it releases soon! Thank you.

[rowrness]

i got the same problem tho
how i wish ... this could be fix.. it's not my net connection so maybe there's something to do with my account :'(