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im have top upp but i not receive 1000c crystal and bonus item pls help

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  • im have top upp but i not receive 1000c crystal and bonus item pls help

    pls help me im have recharge my accaunt with mol point but i not receive crystal and bonus item.i have chech my mol point accaunt it take my mol accaunt money but not give me crystal and bonus item pls help me......................

  • #2
    where u from fakri?if malaysia pm me

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    • #3
      File a ticket for the GM's to assist you. (http://tickets.r2games.com/)
      ~NatsuGirl (In Celestial Peaks)

      (Too bad I can't write a poem that's short enough to take this space up.)

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      • #4
        I come from malaysia

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        • #5
          Yes malaysia

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          • #6
            WHAT IS Transaction/Order Number AT TICKET MENU

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            • #7
              are we need to wait 24 hour

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              • #8
                Don't think so. I waited about thirty minutes til they replied. Other people are also sending tickets so patient is the key.
                ~NatsuGirl (In Celestial Peaks)

                (Too bad I can't write a poem that's short enough to take this space up.)

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                • #9
                  i have wait for 7 hour but not receive xtals

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                  • #10
                    First purchase can take up to 12 hours to deliver crystals. If you still haven't received your crystals by then, please file a ticket. You can put any numbers in the transaction/order number box (I usually use 11111111 for that myself).
                    New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

                    Received a random forum error? Refresh the page first, sometimes the error message is the error.

                    Some inboxes are broken, including mine. Please don't send me private messages at this time.

                    Rules of the Forum are found here.

                    R2Games Ticket System for browser games: https://www.r2games.com/support

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                    • #11
                      what is the transaction/order funtion

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                      • #12
                        Originally posted by darkz_fakhri View Post
                        what is the transaction/order funtion
                        The transaction number helps staff find your problem faster.
                        New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

                        Received a random forum error? Refresh the page first, sometimes the error message is the error.

                        Some inboxes are broken, including mine. Please don't send me private messages at this time.

                        Rules of the Forum are found here.

                        R2Games Ticket System for browser games: https://www.r2games.com/support

                        Comment

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