Account DC then Deleted??!!

[AtomTM]

Guys..
..
Ive been using my account lately..then suddenly it disconnected from the server..then ive try to reconnect it..when im in the character select screen,i cant find my character there..i think it has been deleted because it redirected in create a new character..what happen r2?my character description is this :
name: YiazmaT
level: 47
class: rogue(shadow)
plane: mortal
pet: Taiku(baby angel)
gender: male

please help me recover my character..with no items lost..

[DodoApple]

Guys..
..
Ive been using my account lately..then suddenly it disconnected from the server..then ive try to reconnect it..when im in the character select screen,i cant find my character there..i think it has been deleted because it redirected in create a new character..what happen r2?my character description is this :
name: YiazmaT
level: 47
class: rogue(shadow)
plane: mortal
pet: Taiku(baby angel)
gender: male

please help me recover my character..with no items lost..

did ya share your Account info with someone? they must have deleted it.
OR
Are you Logging in Right Server?

[BrotherVT]

Are you sure you're on the correct account?
I see the name "VasJohn" under your character list and not YiazmaT.

[AtomTM]

Are you sure you're on the correct account?
I see the name "VasJohn" under your character list and not YiazmaT.

Just like what ive said..my character YiazmaT has been removed on my list..ive also communicate with our guild and it shows that my character YiazmaT has been left the guild after its happen..ive also view my friendlist in my alt character and it also shows that YiazmaT has been removed from its friendlist..
..
my character VasJohn is just newly created..ive create it just to send a ticket..

[BrotherVT]

Well once you file a ticket HERE provide to me your ticket number and I'll get a GM to review your issue.

[iyasn]

wrong delete this

[AtomTM]

Well once you file a ticket HERE provide to me your ticket number and I'll get a GM to review your issue.

can i post my ticket # here??

[AtomTM]

wrong delete this

whats wrong with this one??

[BrotherVT]

Of course you can post your Ticket Number here.
Ignore iyasn's post, he posted something else but edited it before we could see it.

[AtomTM]

Of course you can post your Ticket Number here.
Ignore iyasn's post, he posted something else but edited it before we could see it.

ive sent my ticket # to you via private message..sorry if ive sent it twice..

[BrotherVT]

I received no private message. Can you try it again?

[AtomTM]

ok brother.. I'll post my ticket number here.. 756002
..
heres a photo for aditional evidence..

[BrotherVT]

Thanks for providing the ticket number. I'll have the next available GM take a look at your issue when they're not busy.
I'll update you via PM when I can and I will require a lot of patience from you. I don't know how long this will take.

[AtomTM]

I don't mind how long it will take brother...
all i want is to recover my character with no items lost..
..
by the way..did the photo can help me..
..
any way,thanks for helping me brother..i owe you..

[theifkid]

VT your helping People so why not be a Mod again? you were a good Mod back then