VIP and Xtals Issues

[Valkyrie01]

I purchased VIP and xtals using Ultimate Game Card but still I didn't get it.. what's going on?

[BrotherVT]

You may file a support case ticket by clicking HERE and progressing from there. If you don't receive a response within 12-24 hours, feel free to provide me the ticket number, but only AFTER the designated time frame I just provided.

[lilkorloy321]

been waiting for 24 hours now still it didn't arrive :/

[BrotherVT]

been waiting for 24 hours now still it didn't arrive :/

Did you file a ticket like I suggested in my above post?

[Valkyrie01]

already done

[Valkyrie01]

I tried VIP using UGC (Ultimate Game Card) and till now there's still no VIP.. what's going on?
GM: Hello, Thank you for your ticket. Could you please send us the PIN Code that you used to purchase VIP? Thank you. The R2Games Team.... I already replied the PIN code

[BrotherVT]

I tried VIP using UGC (Ultimate Game Card) and till now there's still no VIP.. what's going on?
GM: Hello, Thank you for your ticket. Could you please send us the PIN Code that you used to purchase VIP? Thank you. The R2Games Team.... I already replied the PIN code

Then give me your ticket number so I can forward it.

[Valkyrie01]

19681 here this is my ticket number

[BrotherVT]

Alright cool, I'll go forward it now.
When you receive your product, let me know.

[Valkyrie01]

my toon is (S7)Swordyman ok thanks

[Valkyrie01]

still didn't get it.. do I need to relog or something?

[MemoryLane]

Nope, you need to be patient for just a little bit longer. Waiting on an available person to handle it

[Valkyrie01]

still didn't get it.. :/

[Valkyrie01]

oh okay

[Valkyrie01]

still didn't come :/