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VIP - They will never let you Go!

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  • VIP - They will never let you Go!

    R2 Sara 31 Jan 14
    Dear customer,

    Thank you for contacting us.

    We have contacted Paypal on your behalf to have the information removed from your account. Please kindly allow them up to 10 business days to make the changes and for the changes to be reflected onto your account.

    The VIP wll not be influenced this month, please kindly add your new account information for further auto-renew of VIP subscription.

    Should you ever have any questions or concerns, please feel free to let us know.
    Thank you for your patience and continued support.

    Regards,
    R2

    it is now 11/03/2014 and the account is still being charged. Can i ask nicely if you could stop stealing from me. Thanks
    IGN : fyui
    Class: Eidolon Rogue (Level 60)
    Guild: â€*Templarsâ€*

  • #2
    I believe this issue has been resolved now. We can close or delete this.

    I apologies for starting a useless thread.
    IGN : fyui
    Class: Eidolon Rogue (Level 60)
    Guild: â€*Templarsâ€*

    Comment


    • #3
      Hmm, not entirely useless. If anyone else is having problems with canceling their VIP Subscription, here is a quick how-to:

      To cancel VIP Payment;

      Log into your account at the main page and click the "Account" button.
      Click image for larger version

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      From Here, Click on the "VIP State" button.
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      There will be a list here of any servers you are on and the VIP state of their characters. On the right will be a cancel button that will say "Cancel VIP". This will cancel the monthly subscription but will not cancel the VIP state that is currently on the character.
      Click image for larger version

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      Comment


      • #4
        My initial issue was every time i clicked activate VIP, it would automatically use the first pay pal account. I never got a choice of changing it. It seems fixed now though. The above is very helpful for the removal of VIP. Thanks for putting it up!
        IGN : fyui
        Class: Eidolon Rogue (Level 60)
        Guild: â€*Templarsâ€*

        Comment


        • #5
          you're right on that part, when you said your acc keep getting charged, they steal your money its true.

          Comment


          • #6
            nice info
            IGN: FRiTZKiE008
            Server:Sukemo Bluff
            Pet:+13 SD,SA,BB,Teeka
            Guild:J2 Immortals
            Plane:Scion ☣
            Mount:Battle Bear(Slowly Getting My GT im @ 6stars and half haha)
            Class:Rogue Shadow
            Wings:Angel Wings +1

            Just Enjoy The Game No matter what happens
            MOVE ON !! Lets Enjoy The life


            Don't Quit Just REST !

            Comment


            • #7
              its simple, one should ask before take, right?, i was fooled by r2 at 1st time, when i pay using CC, and the bill is strangely higher than normal

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