Where is my Xtal

[happydrodz]

I recharged my account yet i didnt recieved anything. its been half an hour already. and another problem, my healing potion is being automatically used. i am n0t clicking it nor on Afk mode. i checked my keyboard and its fine. Pls fix it. maybe there's bug in my char.

ign- SPARTAN
server- s71

Order number:201404270044357441
Product:500 Crystal (+Bonus Items)
Price:$4.99 USD
Status:Completed

[happydrodz]

I recieved it already. thanks to the gm. but there is another problem, where is my "First recharge Pack"? 1 baby angel pet, gryphon (3days), 2 vault expander, 2 expander. where is it??

[Dragurn]

I recieved it already. thanks to the gm. but there is another problem, where is my "First recharge Pack"? 1 baby angel pet, gryphon (3days), 2 vault expander, 2 expander. where is it??

Please file a support ticket along with a screenshot to prove it. The link is in my signature.

[VicZar]

As Dragurn stated, please file a ticket about the issue.
You would be better assisted there by the GMs.