hi. im new here and i just recharged 1k crystal. until now i didnt get the crystal and some other stuff. pls help.
order number : 201406211040073449
ty.
order number : 201406211040073449
ty.
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if it is your first time recharging give it at least 24hours to process, if you still have trouble after that you can file a ticket here http://support.r2games.com/ -
As stated, because it is your first transaction, it may take up to 24 hours for your goodies to be delivered. However, do check that your transaction was also successfully completed as sometimes transactions are left incompleted - you can confirm so by visiting the My R2 section and clicking Order History. If your transaction was completed and it's been over 24 hours, file a ticket here: http://support.r2games.com/. Provide your order number and the GMs will forward it for you.Comment
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