Bug to Enchant the Relic.

[CleytonW]

My relic was +4!
Used 4 Dragon Crystal 100% chance to go +5.
And yet he failed.
I lost my gold and DCs!
I hope to answer on this BUG!

Kind regards.

[Reverie]

You wouldn't happen to have any screenshots/video footage of the failed enchantment, would you?

[CleytonW]

At the moment I have no more CDs to try a enchant again.

And a BUG can not occur 2 times.

[Reverie]

A bug can certainly occur more than a single time.

The team will request proof of the bug upon reporting, so without screenshots, we will not be able to provide much assistance on the matter. You can try your luck with the GMs via ticket, however they too will be asking for proof: http://www.r2games.com/support/

[CleytonW]

As I said, not always a bug repeats.
This time made no mistake!
http://prntscr.com/8ixegc

[Reverie]

According to the screenshot you've provided, your success rate was 73.33% rather than the initially claimed 100%. I can only conclude that you were under the impression that using 4 Dragon Crystals guarantees an enchantment, which it does not.

[CleytonW]

In my 1st try was 100%
But thanks for listening!

Grateful!

Sorry for the Inconvenience!

[jandrita]

According to the screenshot you've provided, your success rate was 73.33% rather than the initially claimed 100%. I can only conclude that you were under the impression that using 4 Dragon Crystals guarantees an enchantment, which it does not.

that chance was for +6 if u dont see xD for +5 when he failed may be more chance but anyway i dont think so its 100%