Stuk in Avernal Realm

[extationskazu11]

when i go Avernal Realm https://ibb.co/mFshKa
loading . . . . i cant login now help me
ID: KAZU
S107
and
ID: AquaKONOSUBA
S107

[KanaDT]

If your still having problems logging in, please submit a ticket.

[extationskazu11]

what ticket?

[Reverie]

First try the following to see if it resolves your issue:

~ Clear your browser history, cache, and temporary files
~ Use different browsers
~ Close any unnecessary tabs/windows
~ Restart your browser session, computer, and Internet source
~ Use wired connection instead of wifi
~ Use a proxy
~ Manually change your DNS/IP address

[extationskazu11]

login crystal saga ok > Select the server S107 ok > Enter with id KAZU and https://ibb.co/mFshKa
Sorry my english is very bad

This is caused when I entered Avernal Realm ago https://ibb.co/mFshKa
I waited for a few minutes but still like that
When i refresh browsers and login with id kazu i can not enter but when i make new char i can
And when I use another id I can login just in id kazu it can not
pls help!

[Reverie]

This is caused when I entered Avernal Realm ago https://ibb.co/mFshKa
I waited for a few minutes but still like that
When i refresh browsers and login with id kazu i can not enter but when i make new char i can
And when I use another id I can login just in id kazu it can not
pls help!

The inability to immediately log back in is caused when your character loses connection to the server, but the server has not yet realized it. These instances leaves your toon idly online. These specific disconnections are typically caused by your internet connection, usually from a hiccup/flicker in connectivity. You will need to wait until the ghosting toon is finally booted from the server; this can take up to 20 minutes.

In the future, you may want to take preventative measures to lessen the strain on your connection, such as closing unnecessary windows/tabs (your screenshot depicts that you have many tabs open and perhaps even an alt?), hiding characters and effects, and residing on less populated instances before entering the event.

[extationskazu11]

look this
1. login cl https://ibb.co/knssLF
2. selec server https://ibb.co/dg1xnv
3. login kazu https://ibb.co/gEziSv
4. how long i wait to staylike this https://ibb.co/eciXLF
5. login union https://ibb.co/gtgPZa
6. i can play game https://ibb.co/h74NLF

[Reverie]

You wait as long as it takes for your Kazu toon to load. Do take into consideration that brand new toons load much quicker than mains as there is less data attached to them.

[extationskazu11]

I wait until 30 minutes still like that, so what do I do?
Do i have to keep waiting?

[Reverie]

There isn't much of a choice but to wait as the server is loading fine on its own. You can also take a look at the provided list of usual fixes and see if it helps.

[extationskazu11]

Finally i can access id kazu
I will never again enter avernal realm