uuhmm, hello! can someone please help me? i cant connect to all servers of CS for 3 weeks now. i usually cant log in for 12-15 hours and i always get this message.. "Log in Failed: Failed to connect to server!" i can log in during 18:00server-23:00server time and the rest of the hours i get dc and cant log in back and i keep on receiving the same message please help me i always miss seignior because of this.. i even tried clearing all the history of my browser and trying another browser but it's still the same. And also i tried connecting to a different computer again its still the same. I made another account and tried to log it in but it cant log in too i even approached my IP address provider asking them to change it and this is what they said>>
~Thank you for writing wi-tribe Customer Care. My name is Ian and I understand that you are currently having problem with your online gaming activity. I also gathered that you are requesting for a new IP address.
I realize how inconvenient this must be. Allow me to assist you with these concerns.
Please be informed that your plan uses a dynamic IP address so it changes every time you turn off your unit or reset the modem. To reset your modem, kindly check the back of your modem and look for the reset hole. Kindly press and hold it for more than 10 seconds while the modem is turned on. You can do either of this and your IP will be renewed.
In addition, please be advised that online gaming is allowed in our network anytime of the day. However, we do not guarantee the experience where majority of our customers do their the same activity that adds-up to internet traffic congestion. We therefore highly encourage that you perform this activities preferably early morning (1am-7am) where you will have better online gaming.
I hope this information helped you with your concern.
If you have further questions or concerns, kindly email us back and we will be glad to assist you further.
Sincerely,
Ian
wi-tribe~
I did everything everything what he said like to reset our modem but still its the same I cant play during late at night because of course im sleeping that time. please help
~Thank you for writing wi-tribe Customer Care. My name is Ian and I understand that you are currently having problem with your online gaming activity. I also gathered that you are requesting for a new IP address.
I realize how inconvenient this must be. Allow me to assist you with these concerns.
Please be informed that your plan uses a dynamic IP address so it changes every time you turn off your unit or reset the modem. To reset your modem, kindly check the back of your modem and look for the reset hole. Kindly press and hold it for more than 10 seconds while the modem is turned on. You can do either of this and your IP will be renewed.
In addition, please be advised that online gaming is allowed in our network anytime of the day. However, we do not guarantee the experience where majority of our customers do their the same activity that adds-up to internet traffic congestion. We therefore highly encourage that you perform this activities preferably early morning (1am-7am) where you will have better online gaming.
I hope this information helped you with your concern.
If you have further questions or concerns, kindly email us back and we will be glad to assist you further.
Sincerely,
Ian
wi-tribe~
I did everything everything what he said like to reset our modem but still its the same I cant play during late at night because of course im sleeping that time. please help