when i file a ticket every time i do i cant input toon name it wont let me 
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I see you have a character for broken realm, is that the character your looking for? (S7)Zip?
or are you looking for crystal saga characters? would suggest if so =looking for crystal saga characters, to make a character named helpme or something random(do not use the same name of the char you are looking for), then file a ticket under that name looking for your lost characters
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