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  • Ticketing System

    Well.. I was going through the ticketing system and you know, doing what any other person would do and just filing a ticket.
    Sooooo.... I went to the r2 support page and it ended up as this: Click image for larger version

Name:	r2 Ticketing.png
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    And it looked all good, All the Categories there and so on.. then a Change one little detail.
    I changed the game to Crystal Saga and got this:
    Click image for larger version

Name:	r2 Ticketing...lol.png
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ID:	1772180

    Where are all the other categories that were there before?
    Could you please change the ticketing system back to it's original format please?
    Thanks
    Server: (S73)Green Plains
    IGN: (S73)Aura
    Level: 180 eido
    Class: Rogue
    Guild: 憎悪 (Hatred)


    "You can read, but knowledge is only information.
    Wisdom is translating that knowledge to application."

    K - Rino

  • #2
    As condensed as the current template is, the department that maintains the ticket system updated the format as deemed most efficient for their staff. You can still file tickets regarding issues not listed categorically; simply select the closest relating category. The ticket team will just have to sort it out upon reviewing your case.

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    • #3
      "Lets put server transfer in the ticket list"
      "But we can't transfer players to other servers"
      "I know!"
      "LOL. Okay then! "
      #R2Trollin
      Firekitty
      S63 Hellstorm
      Info: ( ͡° ͜ʖ ͡°)

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