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Stole my money

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  • Stole my money

    I bought 4000 Gems / 39.99 $ and didn't get the gems!

  • #2
    If this is ur first recharge it can take up to 24h . and even if it s not i doubt they won t arrive , even if there are some problems they will send the xtlas / money back


    • #3
      If this was your first purchase then please allow up to 24 hours to receive your crystals. If this is not your first purchase, or it has been over 24 hours already, then please file a ticket here: and explain the situation.

      If there are no stupid questions, then what kind of questions do stupid people ask? Do they get smart just in time to ask questions?


      • #4
        Originally posted by emilstankov3 View Post
        even if there are some problems they will send the xtlas / money back
        Let me just correct your post a smidge. We do not allow refunds - if there was an evident issue with a transaction, a ticket will need to be filed to get things sorted out. Our Refund and Chargeback Policy is as displayed:
        Click image for larger version

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