I have a Payment Problem i bought 500 crystal but i didn't get it

[hanlee]

please help me i bought crystals 500 crystals on s75 am lvl 13 user: wanara
any GM is online please help me i paid money and i didn't get anything i bought the crystal thru the main site on STORE thru cashU please HELP!

[inhale]

first time payments might take up to 24hours to deliver.

[hanlee]

really? this is my first time well am gonna w8 for 24h to see i hope i get it :/ if i didn't am gonna have to re-contact the GM's i still hope they respond to tell me how it's

[Reverie]

Thread moved to General Support.

As stated by your fellow poster, first transactions may take up to 24 hours to be delivered. If you have not received your goods after that timeframe, file a ticket here: http://support.r2games.com/. Include your order number and briefly explain that you've yet to receive your crystals after the 24-hour period and the GMs will follow-up on your transaction.