Gm and moderators check this out

[izelsexychiq]

Hello can you help me, i purchased a 1000 crystal on my other account but until now its now yet given i purchased it almost 2 hours from now,pls help me see attachment as a proof of my purchising... thank you [ATTACH=CONFIG]25744[/ATTACH]







server: ethernal sactum
useer name: Selenee
character name: yuuki

[MemoryLane]

Is it your first purchase made with that account?

[izelsexychiq]

no i already purchase a vip..but the problem is the crystal...i dont receive it yet

[MemoryLane]

Your crystal purchase may still fall under the first purchase anti-fraud system which can take up to 12 hours to process even though you've purchased VIP before.

If you don't have your crystals within 12 hours after making the purchase, file a ticket at http://tickets.r2games.com.

[izelsexychiq]

oh i see thanks

[R2CS_Edison]

We recommend you to contact your payment provider for you to verify your transaction. base in our system log that your transaction was not added into our system.